Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited March 30, 2023

John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.

Raconte Moi un Chocolat
France
About 3 years using the app
Rise.ai replied October 7, 2022

We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)

Edited January 6, 2021

Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.

CHNGE
United States
About 3 years using the app
Edited June 7, 2023

Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you

VIKTORIA HAYMAN
United States
About 3 years using the app
March 3, 2020

This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!

Dottie Couture
United States
About 3 years using the app
February 11, 2020

Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!

Dragun Beauty
United States
About 3 years using the app
Rise.ai replied February 17, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

December 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
United States
About 3 years using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Appalachian Standard
United States
About 3 years using the app
Rise.ai replied June 17, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

August 3, 2020

I was looking for referral system, but found much more with this app. Their graphical flow builder is amazing, allowing us to create limitless scenario cases, and customer service is simply exceptional. I recommend this app and very thankful to have them as our solution provider.

Makeup Land
Israel
About 3 years using the app
Rise.ai replied August 4, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

February 28, 2021

Amazing app and just as amazing and very efficient customer service from Sam. Thank you!! We are looking forward to working a lot more with rise.ai in the future.

Swedishness
Switzerland
About 3 years using the app
December 15, 2015

Awesome App and it has helped us increase our sales!
They have been there every step of the way to make sure everything has been working and going well. Thanks!

Onetreeplanted 2
United States
About 3 years using the app