Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

Edited March 30, 2021

John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!

Sloane Ainsley
United States
3 months using the app
March 23, 2020

Great product, and easy to use. Gift Cards are coming in particularly handy in light of the current global health crisis, which is closing may physical locations.

Cupán Tae
Ireland
4 days using the app
February 13, 2018

This app provides everything we needed, without the need to upgrade our Shopify plan! Better and cheaper than the out-of-the-box Shopify giftcard feature. After initial setup we had a few questions and received truly great support. Ari even called me to assist us in customizing the app to our needs and made changes into our Shopify code to fulfill our needs.

One small suggestion for improvement in a future release: it would be nice, if the "powered by gift wizard" could be removed so customers don't see it in our store.

I can recommend this app to everyone with "gift" needs in Shopify. A great app with a great support team!

Hygge Kids
Belgium
4 days using the app
June 2, 2021

Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with

Sturdy By Design
United Kingdom
3 months using the app
November 11, 2018

Very good product. Super attractive for our customers. Easy to sell and fulfill by the customers. Great also by the different possibilities to send the card, use incentives...
The team is working on modifications to use the cards and egifts in other language.
Good reactivity of the team with the chat...

CadeauBuzz
Belgium
3 months using the app
Edited April 7, 2020

Assistenza veloce e precisa. L'app funziona bene, un po' costosa ma ne vale la pena. Per il momento va bene così

Galup Online
Italy
3 months using the app
May 6, 2021

I use this app to help me manage all my gift card options. Its a great product and enables to generate additional revenue easily

The Lazy Gourmet
United Kingdom
3 months using the app
Edited May 1, 2020

A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!

One Part Co.
United States
4 days using the app
Rise.ai replied May 1, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

November 30, 2018

At Serve Coffee, we believe in better coffee for our clients and improved lives for those at origin. We also think that coffee makes a great gift that coffee lover's can enjoy every day. Gift Wizard makes gift giving very easy for our clients.

While support is remote, the support staff has been very helpful.

Serve Coffee
United States
3 months using the app
Edited August 13, 2019

Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!

Swish Edinburgh
United Kingdom
3 days using the app
Rise.ai replied August 15, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊