Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

October 3, 2024

John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it

CEO BRUMMY DEALS

Brummy deals
United Kingdom
2 months using the app
September 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Africa Direct
United States
11 months using the app
October 2, 2024

Amazing tool! Highly recommend

CALIBER
United States
4 months using the app
October 18, 2024

Thanks a lot to Eddie

HEY KITTY
Czechia
24 days using the app
July 20, 2024

We've just begun using Rise.ai, and are super-impressed by the apps design (front and backend). A professional product in every way.

Just as importantly we've had several chats with the Rise support team and always come out of those chats feeling relieved that our problem is taken seriously, and resolved right away. Sometimes, at incredible speed!

So we're quite happy, and would recommend the app to other stores.

Bluccii
United States
About 1 month using the app
July 18, 2024

Very quick to help resolve my issues! Investigated thoroughly and were able to provide me with a solution within 24 hours : )

Maileg USA
United States
10 months using the app
June 26, 2024

We have been using it for years and works perfectly for our business. It took us some efforts to customize it to use in Japan, but it is worthy.

The customer service is always great.

NELPANDA
Japan
Over 3 years using the app
July 29, 2024

Great support team! Eddie helped me out during our onboarding and answered my many many questions I had quickly and easily for my team to understand! 5 Stars!

The Urban Grape Boston
United States
3 months using the app
July 30, 2024

I had a great experience with Junalou,who was very patient and helpful.Junalou answered all my questions and was able to resolve the issue in a timely manner.

Hippocrates Wellness
United States
Over 1 year using the app
May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app