Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

December 13, 2024

First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot.

Trust Me - In this Business - It Matters Most

And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining

Inspired Garden Life
United States
1 day using the app
October 9, 2024

I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.

Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!

Rise allows us to automate a ...

Knight & Day Games
United States
9 months using the app
October 18, 2024

Thanks a lot to Eddie

HEY KITTY
Czechia
24 days using the app
October 2, 2024

Amazing tool! Highly recommend

CALIBER
United States
4 months using the app
October 3, 2024

John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it

CEO BRUMMY DEALS

Brummy deals
United Kingdom
2 months using the app
September 13, 2024

Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!

Africa Direct
United States
11 months using the app
January 17, 2015

Really good, useful and helpful application. Also very helpful support. Highly recommend.

Limitless Bags UK
United Kingdom
Over 3 years using the app
July 28, 2024

Easy to use, great customer service

The Reader's Catalog
United States
Over 5 years using the app
January 28, 2015

Integrates well in to my site and customers seem to be using it. Gift wizard had an actual person on the other end of the email who responded quickly and was very helpful. So far so good :)

FitBoutique
United Kingdom
About 1 year using the app
December 16, 2014

Wonderful feedback thus far. Takes the stress off gifted orders. No additional "notes" to include in packaging and recipient already knows the correct size is coming. (app is in early stages)

Developers are very responsive and address any concern promptly.

Definitely worth adding to your store; Have seen an increase in 'gifted' sales!

Project Pomona
United States
11 months using the app