Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year
The chat support from the app is good and give you the information when is possible :) Have a nice day
Thank you for the review :) Please let us know if there's anything else we can assist with.
So far this app is great. I have had a couple of teething issues with the formatting on my website, Noa from the Rise team has helped me out with this and there are only a couple of other tweaks to be done. She has been a big help and very prompt in replying. I've only just installed the app and haven't been pushing the gift card until it's ready so no sales yet - I will update the review once it is up and running properly - and can hopefully increase to 5 stars :) Thanks - Nic
Thank you so much for the review, and good luck with your new store credit program.
Just wait for our next release because new features are on their way. Please update the review once you get the results ;)
After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.
Great support! I have recently downloaded this app. It seems pretty cool, just having some issues with displaying proper currency.
Hi there,
I understand that Hila from our team helped you so the correct currency displays :)
Please let us know if there's anything else we can assist with!
John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!
Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with
Very good product. Super attractive for our customers. Easy to sell and fulfill by the customers. Great also by the different possibilities to send the card, use incentives...
The team is working on modifications to use the cards and egifts in other language.
Good reactivity of the team with the chat...
Assistenza veloce e precisa. L'app funziona bene, un po' costosa ma ne vale la pena. Per il momento va bene così
I use this app to help me manage all my gift card options. Its a great product and enables to generate additional revenue easily