Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
Refine
-
By rating
The features and process of this app could be made more clear / explicit, but after a few back and forth communications with Ari (and Mark), who were both helpful and easy to reach, I find it to be very good and easy to use. Strongly recommend!
The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.
Hi there,
This is such fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team.
Big shoutout to Hila for helping us get set up correctly.
Thank you for your great review. You are also incredible ✨
Good luck with your Store Credit Rewards Program.
This app is really great - such a straightforward platform to use with tons of functionality.
So far all the services inside this app - store credit, loyalty rewards, gift cards, bulk - work seamless and easy to configure. One thing that we're still missing - no credit reminders email but they say it will go live soon. We'll wait and see.
The team is also great and very responsive.
Totally worth the investment!
Thank you for this awesome review - your success is our success 🙏
We are so happy you love our Store Credit and Rewards Program.
Used the app to add more than 1500 gift cards - and it went smooth! Support was also kind and fast - this app will serve you well.
What a great app! It does everything we need it to!
Highly recommend it! Was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at GiftWizard were quick with the help (thanks Ari and Ethan).
I set up the automated emails to send gift cards for big spenders and that has generated a couple of sales straight away.
All great so far!
Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.
I have been doing a complex Shopify setup for a national food brand. They wanted to expand their bacon of the month services. And, allow customers to gift orders to third party recipients. We made over $10,000 in just a few weeks of using Gift Wizard.
Like any app, there are sometimes kinks to work out. Off all the third party apps I installed in Shopify, ONLY Gift Wizard called me when I had an issue. Ari really cares. The product is outstanding.
You can even send out cards (Example $10), to any subset of emails you desire. The cards only get transferred into Shopify when they are redeemed.
I have 20 years experience in ecommerce software development. By far the best app I installed for my client. It is going to make my client happy. GREAT JOB GIFT WIZARD? And, especially Ari. You rock.
If you want to sell online subscriptions, gift cards, or the ability to gift sales items to others, this is the app to us. They are also making it better all the time.
This app was very helpful in launching our gift card program. The support team was quick to respond to questions and helped sort out any difficulties I experienced.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.