Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

April 8, 2020

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Wild Nutrition
United Kingdom
About 2 months using the app
February 29, 2016

Superb app. Your store is missing out if you don't have it. Thank you GiftWizard!!

Decorluxeuk
Canada
About 2 months using the app
November 5, 2020

On my hunt for the right loyalty and gift card program, there were two key things I was looking for:
1. Simple customer interface 2. Simple business set up
‘Simple’ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, they’ve been great! The loyalty perks I’ve set up are so good that it makes me want to buy my own products!
The video tutorials and customer support team have also been helpful. Highly recommend.

Qstomize.com
United States
About 2 months using the app
Rise.ai replied November 8, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

Edited December 19, 2016

Ari offers an incredible support and he is the reason why we chose gift wizard. We needed a feature which would allow us to add our own pictures and they made it possible within 5 days. Furthermore, our free trial was about to end and the feature we requested was not ready yet. They extended our free trial and after two days the feature was there. On top of this they even allowed us to enter a pre-defined message as a template for users who struggle to write something when they want to send a gift.

The feature itself is close to being perfect. I have offered some suggestions that would further improve Gift Wizard. They told me they will be working on them.

If you need a gift plugin look now further than Gift Wizard. Thanks Ari once again.

Solaborate Hello
United States
About 2 months using the app
April 19, 2019

The cost of the app initially gave me pause but it is well worth it! The digital gift cards are beautiful and easy to create and the app provides so many options for small businesses to grow. I definitely recommend downloading.

Oyana, LLC
United States
About 2 months using the app
Rise.ai replied April 21, 2019

Thank you so much for your awesome review! Enjoy your Store Credit and Rewards Program! 🙏

Edited April 24, 2022

I struggled to import CSV file that complies to their format. Stay has been a great help to setup a video call and solve all the queries in order to get started. He gave me some practical tips as well. The app itself offers a better solution at an affordable price compared to other app. It is less complicated for my customers to understand. They get to see the amount instead and use the store credit when they make their purchase which I think it will increase the rate of conversion. Their email template is very useful. Overall I am very happy and I am not easy to please.

COOS COSMETICS
Netherlands
About 2 months using the app
Rise.ai replied May 3, 2022

Hi there,

Itay from the Rise.ai team here :)

We highly appreciate your review, thank you!

Don't hesitate to reach out to us with any further question that comes up.

Edited February 9, 2021

Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!

The Islander Bookshop
United States
About 2 months using the app
Edited June 13, 2018

Great app! Does everything you need to provide e-gift cards to customers and send physical products as gifts with an e-greeting and more! Seamless integration, easy to set-up. Love it!

Bold 3 Org
United States
About 2 months using the app
May 15, 2020

AWESOME customer support. Also loaded with great features and different types of reward programs. Easy to use too.

CanOutlet.com
United States
About 2 months using the app
Edited February 7, 2020

A excellent app to drive traffic to your website to increase selling conversion rate. That gives gift cards to your customers and store credit.

GLOBAL CLOTHING CULTURE
United States
About 2 months using the app
Rise.ai replied February 10, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊