Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

December 23, 2021

really good app, great customer service support! Would recommend to others, brilliant service and excellent service

M I K I K I
United Kingdom
13 days using the app
Rise.ai replied December 30, 2021

Thank you for taking the time to write a review! We really appreciate this :) Have a wonderful holiday season :)

April 11, 2023

I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support.

Thanks!

Forever Lucid
United States
13 days using the app
Rise.ai replied April 11, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

May 26, 2019

Rise.ai is beautiful and well designed. We are only 5 days into using Rise and what I can say is: WOW. It's really helping to grow my business and create repeat customers.

Also - I just had my first issue (which was my fault) and Roy fixed the issue in no time!

I highly reccomend Rise to all business owners.

MyTestingEnv
Israel
13 days using the app
Rise.ai replied May 27, 2019

It's Mark from Rise.ai - Thank you for a GREAT review! Keep up the good work.
We're glad you're getting such great results in terms of ROI :)

Edited May 31, 2018

Just migrated into Shopify from WooCommerce. Couldn't have done it that smoothly without the team at GiftWizard migrating our active gift cards. They saved us DAYS of manual work!

Pinballforall
Israel
13 days using the app
March 18, 2020

just implemented this into my store and love it so far! still on the trial period but I think it will be worth it for me and my store.

Rebel Equestrian
Canada
13 days using the app
Rise.ai replied March 19, 2020

Thank you for your great review. You are the best ✨

Good luck with your Store Credit Rewards Program.

April 9, 2019

really good app easy to set up
hopefully it will increase our sales :) fingers crossed!!
thanks guys

Buddy's Place Australia
Australia
13 days using the app
Rise.ai replied April 11, 2019

Thank you so much for the review! We are sure it will increase your sales :)

Also, don't forget to try our WorkFlow - the first Shopify automated Rewards and Store Credit program ✊

May 31, 2018

Looks good. Just starting off, but I'm excited to see if gift cards can help my sales

Adamsappletree
Israel
13 days using the app
Edited December 13, 2019

Great app and team. They really take their time to work with you and understand your needs. The platform is unique.

Uligo
United States
13 days using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

March 10, 2016

The app itself is great but the people behind it makes it all the more impressive! They are very professional and helpful. They definitely go out of their way to help you if you're stuck with something. Highly recommended!

Yummy Mummy Day Spa
Australia
13 days using the app
June 1, 2018

Managing our gift cards was a pain until we stumbled upon this app. Our CS team loves it. Shorten our ticket handling time by half.

Latisimusdorsi
Israel
13 days using the app