Reviews (112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its functionality, ease of use, and customization options, especially for businesses specializing in gift boxes. It integrates well with Klaviyo, enhancing customer experience and upselling potential. The support team is praised for their quick and effective help. Many find it affordable and note that it quickly pays for itself through increased sales. It's user-friendly, easy to set up, and enhances the basic checkout process.

February 20, 2023

It's an amazing service for free. Easy, simple, and customer friendly. Kaushik tried to support me for initiate settings. Lucky I finds great app!

DoubleWings
Japan
2 days using the app
April 30, 2023

Great app , wonderful service but we were on the PLUS PLAN when we had subscribed and within few days we were Pushed to ESSENTIAL PLAN. this isn't good for a first timer app user.

Starlink Qatar
Qatar
About 1 month using the app
Skai Lama replied April 30, 2023

Thank you for the review! Glad you like the app.

On your point about being pushed to the next plan - We didn't do that :)

We had a change in pricing strategy while you were still in trial and therefore the change in plans. That said, we upgraded you to the next tier at the same cost of your previous plan, thereby honored the pricing you signed up for.

August 2, 2022

Amazing app for the customised gifts, messages or cards. perfect if the products are sold for gifting. Also, great support by the team.

Smartivity
India
About 23 hours using the app
December 5, 2022

Sid really helped me with initial troubles in the app, very happy to have it installed :) Thanks a lot to the team

La Despensa de Vila Sen Vento
Spain
About 22 hours using the app
August 25, 2022

GiftLab is easy to setup and works fine with 2.0 theme. Afforadable price and got nearly full functions on free plan. Great and fast support on installation.

Kuma Labo
Hong Kong SAR
About 22 hours using the app
March 8, 2023

Really simple App to install and customise. I had one question and I received a helpful response immediately. Perfect if you want to offer gift wrap, greetings cards, messages, etc.

The Rosy Robin Company
United Kingdom
About 21 hours using the app
July 26, 2022

This app is a perfect problem solver for GIFTING related issues. it has more features than i actually wanted, so for now i turned off a few features. will later on expand to its full capabilities. Unbelievable that its FREE.

Insiya by Gul Jees
Pakistan
About 21 hours using the app
April 24, 2023

The app does exactly what I wanted. It really works nicely. I haven't had any issues with it so far.

Moon Frost Jewelry
United States
About 16 hours using the app
August 15, 2022

I have used this app on a website that I am currently still finishing off and so far it has been really good! My client is a florist and she needs this so that people can tick that it's a gift, add a personal message and choose what date they would like it delivered. The added benefit of this app is that is also prompts the customer to 'add on' another product which can be great for upselling. The customer service team has also been very helpful via Whatsapp. My only thing would be that there are a few tweaks and updates that could be done or added, but I've been informed that they might be happening in the coming months. Overall, very happy! Plus is looks simple and non-offensive on my site.

Botanics
New Zealand
18 days using the app
March 7, 2023

Very nice app and customer support as well. They support me with 1-1 onboarding and help me configuring the app and meet all my requests!

INDIVIDUALFIRST SRLS
Italy
About 8 hours using the app