Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

April 3, 2020

Firstly, amazing customer service! Unlike other developers, they have a chatbox built-in to their app so you can chat directly with them. They walked us through the entire setup process, answered all of our questions and generally made it a pleasant experience. As a flower seller, the features fit our needs perfectly. Definitely reccomend it!

Holland Ridge Farms
United States
2 months using the app
August 11, 2021

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

MrLaundry
Chile
2 months using the app
Edited November 3, 2021

Very good app and excellent support from the tech team , highly recommended.
The feature to ship to multiple addresses is also great.

Lotus Arts de Vivre
United States
2 months using the app
October 8, 2021

We are Internet Retail Pioneers, running and operating CoffeeCakes.com for over 26 years now. Needless to say we have high demands on exactly how we want our packing slips to look. The support staff at Giftship has been amazing to work with to help us get things just right. Amazing support and an amazing app - thank you!

CoffeeCakes.com
United States
2 months using the app
November 13, 2020

Our site is just about to launch and Giftship has been a godsend in customizing our orders. Thank you Giftship!

Cassata Bakery
United States
2 months using the app
Edited December 29, 2019

We used this app for Holiday season gift shipping and it was fantastic! I'm quite sure it helped us increase sales because it was so easy for customers to ship to multiple locations and send gift cards.

The Foodocracy
United States
2 months using the app
November 15, 2017

Great app that solves some big issues with Shopify store: Multi-Address shipping and gift options. Support replies quickly. Easy integration into theme/they do it for you. Might need to update your theme CSS but they're super helpful and point you in the right direction. Definitely give it a shot.

Ktchn Apothecary
United States
About 2 months using the app
October 12, 2018

Fantastic app! Zac & Tim are very responsive by email and quick to answer any questions. Highly recommend!

C. KRUEGER
United States
About 2 months using the app
June 7, 2018

This app is fantastic. It delivers on ALL it says it will do. More importantly, their customer service is the BEST customer service I have ever encountered with a shopify app (and we use a lot of apps). I really can't recommend them enough =)

Taja Collection
United States
About 2 months using the app
November 27, 2018

Amazing service! Really helped ease the check-out for my customers being able to ship our products to different locations in one check-out experience. I had quick service response in help fix any bugs or challenges I was facing on my site! Highly recommend.

GIRL GANG GOODIES
Canada
About 2 months using the app