Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

March 3, 2021

The only thing better than what this app provides is their customer support. I requested a specific customization on my product pages, and Tim reached out and had it done in no time flat.

Dream Big Printables
United States
25 days using the app
April 22, 2020

Customer support is THE BEST! We made multiple requests to help us understand and utilize the app to its optimal use, both Tim and Zac provided outstanding assistance to customize, troubleshoot, configure, and teach us about the app. A+ to the GiftShip team !

Maui Kuʻia Estate Chocolate
United States
24 days using the app
September 3, 2020

The Giftship app has really worked for my site. The multiple shipping option is making it much easier for our customers to order. More importantly, I had an issue with the Datepicker section of the app and the support team was awesome in resolving the issue quickly and communication throughout the process.

Julie's Chocolate Chips
United States
24 days using the app
October 18, 2021

Absolutely brilliant customer service. The team went out their way to help me install and configure. And the app is working well. Highly recommend.

Galah Press
Australia
22 days using the app
May 14, 2021

I used this app for both multishipping and for gift message. Worked great, and the app developers were very helpful and responsive. I recommend using this app.

Brennans Test
United States
21 days using the app
October 13, 2020

This app has been a wonderful addition to our website! GIft wrap, delivery date picker, and product upsells have already increased sales for us and we've only had this installed for a couple of weeks. We can already see the difference because of these great features. Also, HUGE shout out to their support team. We asked so many questions about customizations and they always responded with answers within a couple of hours. A few times they just made changes we wanted! Absolutely amazing to work we and we can't speak highly enough of them!

Montana Gift Corral
United States
20 days using the app
Edited May 2, 2019

Was having a tough time setting it up, but Tim was great and went a head and made the changes I need in just a few minutes!! Looking forward to seeing how the app works, Thanks Tim

Admit Jewelry
United States
19 days using the app
May 10, 2022

This app is wonderful! We operate a B2B gifting company and this application provided the perfect solution to some of the pain points our clients were regularly communicating to us. One of the pain points that this app solved was the multi-address ordering process. Our clients can now place multiple address orders all on one invoice which saves them time at the end of each month on expense reporting. The date picker is also a wonderful feature. Happy clients, happy life! Keep up the great work Gist!!

Grove Cookie Company
United States
18 days using the app
November 20, 2023

Gift ship has been great for us because it allows our customers to place multiple gift orders in on transaction. It does create some duplication in your reporting. Customer service has been great.

Killer Pecans
United States
Over 1 year using the app
January 21, 2021

We use the gift messaging and multi-shipping features on our site and both work fantastic. The support team were quick and helpful with any issues we encountered. Highly recommended!

WineLab
Ireland
15 days using the app