Reviews (930)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly design and effective customer support, which quickly resolves issues. It enhances site navigation with a clean, organized display of categories and offers extensive customization options to match brand aesthetics. Its reliable performance and responsiveness across various devices improve the shopping experience, leading to increased browsing time and potential sales.

November 15, 2018

I was having some issue with the menu on my website at yourowndepot.com . I wrote to their support team and Emma was very quick to respond to my concern. She was super helpful and responsive. Their team did a good job to revert less than 24 hours to get everything done. Highly recommended and happy with their job and service. Bravo!

Your Own Depot
United States
About 1 year using the app
May 29, 2023

Provide great help, fast response, Customer service Sarah is friendly, will recommend to my friend. 5 Stars!

Phoenix Beauty
Australia
About 1 year using the app
October 24, 2019

The customer service is fantastic and very quick! The app is also very easy to use and looks great.

Love. Earth. Beauty.
Ireland
About 1 year using the app
February 16, 2023

I needed some help with a weird issue that popped up with my theme when I integrated the menu, and the team had it fixed within a day! I'm a smaller shop so I'm still using the Free plan, but I didn't feel like that hindered the service I got whatsoever.

ExoPaws
United States
About 1 year using the app
March 16, 2022

Our shop has now been using Mega Menu for one year. We love that this app has allowed us to offer our very broad selection of products in an easy to use drop down menu. We like that we can easily add photos to some of the drop down categories if we like. Recently we had an issue and needed to get support. Our issue was quickly addressed and we were able to solved our problem with the instructions provided. Thank you! Love your product and support.

Heather Lane Pottery
United States
About 1 year using the app
April 26, 2018

Had a technical issue with the app, but was soughted pretty quickly. Happy with the service.

Alveta Health
South Africa
About 1 year using the app
June 5, 2018

Great Support! Had a small issue with my theme and the got it fixed quickly and efficiently. Do recommend! :D

Gearfuel
United States
About 1 year using the app
Edited September 8, 2023

Update: I cant say more about this company. They are so helpful. They reply immediately and the app is perfect for my store.
Update: Sarah is just awesome. Ran into a glitch I couldn't fix and the support was incredible. I love this App. We wanted the shopping experience to be easier to navigate, and to allow the user to be able to find exactly what they are looking for. Globo and the Mega Menu achieved exactly what we wanted and when we had a question about changing something, Sarah and Globo were able to help us promptly and efficiently.

European Deli
United States
About 1 year using the app
January 3, 2024

Great app and responsive and helpful support staff for fixing minor issues like placements. High recommendation!

Kaiser
United Kingdom
About 1 year using the app
January 15, 2020

Loving this app! Very easy to setup and while I had some trouble with publishing, customer service was quick and efficient. Menu looks awesome and well worth the effort. I would definitely recommend.

ZeniEssentials
United States
About 1 year using the app