Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and extensive customization options, ideal for large catalogs. It's praised for its reliable performance and seamless theme integration. The customer service, especially the prompt and professional support team, is highly commended. Merchants value its free features and its ability to enhance website aesthetics and functionality. It's recommended for both new and established businesses.

October 17, 2023

I am using Globo mega menu for multiple stores of mine and this is the best solution store owners with large catalog can get to sort their menus. Also the support team at globo menu is really good and they provide quick resolution if you get stuck anywhere.

About 3 years using the app
November 28, 2023

So easy to use and update! Also if you ever run into any issues their customer service will get back to you and help you asap!

The Immortal Society
United States
Over 1 year using the app
October 26, 2023

✓ app support team provides outstanding, attentive customer service

✓ we presented and they delivered our wishlist of menu with creativity, willingness, showing the adaptive power of menu features, capabilities

✓ prompt, professional, respectful communications

✓ knowledgable about other popular sites' menus so can demonstrate ideas

✓ makes menu easily readable, selectable on mobile

Over 3 years using the app
September 5, 2023

I would like to express my appreciation for the excellent customer service provided by the app support team, Sarah. She and her team were not only prompt in responding to my queries but also demonstrated great dedication to resolving my issues effectively. Their professional attitude and willingness to tackle even the most complex problems left a lasting impression on me. Moreover, their clear and concise explanations helped me understand the steps, empowering me to troubleshoot future problems. Overall, I am extremely satisfied with the support provided and would highly recommend their services to others. Thank you for going above and beyond to assist me!

Harvey Woodworking
United States
About 3 years using the app
September 7, 2023

I can't say enough good things about this app and the. From the moment I installed it, I've been nothing short of impressed. Would like to also add that Sarah has been extremely prompt with support and would recommend this app to all!

Middlesex Textiles
United Kingdom
Over 2 years using the app
November 28, 2023

Not less than 5 stars!!! Very good, responsive and helpful customer support!

Factory Racing
Over 2 years using the app
October 23, 2023

Very positively surprised and impressed by their support.
Very quick replies, and fixed my problem within one day!

Can't reccomend Globo enough!

About 1 year using the app
October 18, 2023

Easy to use and good support from the Globo team. It was simple to build my menu within the editor and preview. I had issues displaying it on my site, but support was quick to help out and resolve.

Pocket Ovens
8 months using the app
September 18, 2023

Great app that does what we need for our store. The support is also really helpful and quick to respond if you ever have any issues.

United Kingdom
About 2 years using the app
November 27, 2023

Globo Mega Menu is a reliable navigation app that significantly improves website usability. With a user-friendly interface and a range of customizable features, it effortlessly enhances the overall site experience. The app's excellent service adds an extra layer of satisfaction, making it a valuable addition for any website looking to optimize navigation

United States
2 months using the app