Globo Mega Menu, Navigation , 713 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    655
  • 4% of ratings are 4 stars
    25
  • 1% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    9
  • 3% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive customization options, and compatibility with various themes. It's particularly beneficial for those with large catalogs due to its easy sorting of menus. The preview mode is also highlighted as a useful feature for beginners. The customer service is consistently praised for its professionalism, responsiveness, and expertise in CSS styling improvements. The app is recommended for its functionality, ease of use, and excellent customer support.

August 13, 2023

Really slow on our store. Pretty sure this is hurting our SEO on google as this is a Javascript. The links won't pull to google to rank.
This menu also has a major delay.
Hard to get any real support from this app. Have had a lot of issues so far

CRYSTALS.COM
United States
5 months using the app
Edited July 14, 2021

too slow for this app. The page speed will slow too.Most of time, I could not open this page to edit the page.

NAKTO Official Direct Store
United States
9 months using the app
Edited January 5, 2019

Looks great and easy to use, but after you set it all up there are glitches. On a Desktop view, you cannot click on the checkout cart on your website. I contacted tech support, but there was no response to fix this issue. We installed it since we had so many complaints from our customers and who knows how many people on a desktop could not check out their purchase, so they left our site.

Ambrosia
United States
2 months using the app
Edited August 27, 2019

Originally I gave them a 1 star review because downloading the app destroyed my entire store. I reached out and Globo, who has really good customer service. They restored my page to what it was originally. What I do not know is, was there a problem on either end that caused my sight to become scrambled?

Coffee Smoke and Fitness
United States
About 1 month using the app
Globo replied August 26, 2019

Dear Customer,

We're sorry for your experience. Are you sure that you have contacted to Globo? We have searched for your message on Email, Live Chat. But we didn't see anything. Did you send with the email rylanpalmer@...?

About the problem, please give us more details via email contact@globosoftware.net. Our support team is ready to support you with.

Thanks,
Helen

March 18, 2023

Terrible translation, has no integrations so if you use apps for your header it will be tough, otherwise the menu is good.

LinkLogic
Canada
7 days using the app
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