Reviews (893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.
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Takes over three days to even get an aknowledgement of the issue
Looks good but lack mobile customazation and my whole app is bugged
Terrible translation, has no integrations so if you use apps for your header it will be tough, otherwise the menu is good.
too slow for this app. The page speed will slow too.Most of time, I could not open this page to edit the page.
Really slow on our store. Pretty sure this is hurting our SEO on google as this is a Javascript. The links won't pull to google to rank.
This menu also has a major delay.
Hard to get any real support from this app. Have had a lot of issues so far
Looks great and easy to use, but after you set it all up there are glitches. On a Desktop view, you cannot click on the checkout cart on your website. I contacted tech support, but there was no response to fix this issue. We installed it since we had so many complaints from our customers and who knows how many people on a desktop could not check out their purchase, so they left our site.
Originally I gave them a 1 star review because downloading the app destroyed my entire store. I reached out and Globo, who has really good customer service. They restored my page to what it was originally. What I do not know is, was there a problem on either end that caused my sight to become scrambled?
Dear Customer,
We're sorry for your experience. Are you sure that you have contacted to Globo? We have searched for your message on Email, Live Chat. But we didn't see anything. Did you send with the email rylanpalmer@...?
About the problem, please give us more details via email contact@globosoftware.net. Our support team is ready to support you with.
Thanks,
Helen