Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and extensive customization options, ideal for large catalogs. It's praised for its reliable performance and seamless theme integration. The customer service, especially the prompt and professional support team, is highly commended. Merchants value its free features and its ability to enhance website aesthetics and functionality. It's recommended for both new and established businesses.

December 6, 2023

edit dropdown menus not visible in app menu editor screen

Southeastern Medical Equipment
United States
July 1, 2019

Menu only working in mobile but not in desktop.Is there any setting to show menu in both mobile and desktop.Can you help me with this.

The Local Space
10 months using the app
August 23, 2021

The app works fine but the interface is filled with intrusive ads for the developer's other apps and it does not look or feel professional.

Poggers Store
United States
7 months using the app
April 10, 2019

I just opened my store and I installed the Mega Menu app and I continue to get 404 error messages on my site when trying to click on a category. I worked with customer service to fix it however it continues to happen. If this app were Free I would give it a better rating but its not. If you download this app just be careful and spot check your site. I will be looking for other options.

Beauty by Evelyn
United States
11 days using the app
October 10, 2022

Unfortunately while the globo Mega Menu app has lots of great looking features and appears easy to edit yourself at first glance, it is glitchy when set live and we had to contact the support team to investigate display issues - their solution was to custom code an adjusted version of the app into particular themes, however this meant that any updates we then made to menu and republished undid custom code even when publishing the themes they'd worked on, as updated versions of the menu (different fonts, colours etc) overwrote their work and the glitches reappeared. Duplicating a live theme to make edits to and then publishing it - standard best practice for ensuring you can quickly roll back to a previous version in case of any errors - meant waiting for their team to go back in and edit code every time, and long periods passed with other work happening to the site between each time their team were able to take action. While I appreciate their keenness to provide customer service, it makes the app unusable in practice, and the final straw was waking up to find that they'd made edits to the live theme without first asking for permission and without actually making a fresh copy of the site before doing so - meaning the only way to roll back their changes was to publish an older version of the site from several days ago. This meant that our live theme had an unfinished version of the menu with the wrong styling visible to shoppers. The support team are responsive and do want to help, but they build in fixes that only they can edit rather than simply amending features of the app so that anyone can use them. E.g we found that we could customise the number of product blocks per row on desktop view but not on mobile using one of the premium app features, and asked them to adjust so we could have a different mobile version - their team could edit mobile view manually, but seemingly can't just edit the app to make it so you can customise that yourself

Working Title
United Kingdom
7 days using the app
November 4, 2018

The menu does not work at all on mobile phones and the support team does not reply to messages despite being logged on and available to chat. Very disappointed with this app!

United Kingdom
1 day using the app
Edited January 25, 2018

Took all afternoon to set it up then had issues installing. Very tedious to work with. Photos didn't instinctively resize - just very frustrating to work with. Finally got it all set up and it would not override my existing menu. Then had to delete out old menu to get this one in only to find it was not at all a good fit to my theme. Took 6 hours for customer support to respond which was way too long for me to sit waiting on a poor menu installation. Evidently there is a 12 hour time difference from USA and this app owner. No thanks.

United States
About 2 hours using the app
July 14, 2022

Really difficult to use, you basically have to re-theme the entire menu bar to get it close to your site. Not as intuitive or easy to use as something like Buddha. What really annoyed me is that there is no free trial of the Pro, so I wasted $10 for the privilege of trialing this app.

Popov Leather
22 minutes using the app