Reviews (890)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

October 13, 2022

Awesome support, helped me with all my requests and very friendly. The app has alot of great options, if you want to add something on your menu that isn't in the app, you can always contact their team and they will gladly help you. Overall a nice experience and do recommend!

Nature’s HUG™ Pet food Inc. - Français
Canada
10 days using the app
April 27, 2021

The best support EVER. I have downloaded a lot of apps from the Shopify store, but this company provides the BEST customer support by far compared to anyone else. I dont usually write reviews, but these guys surpassed my expectations and helped sort out every minor issue I had with the app. Their developers are excellent. Will be downloading a few more Globo apps. 5 STARS!!! Highly recommend!

KULTKID
United Kingdom
10 days using the app
October 29, 2021

Easy to use. The customer service and tech team is very patient and professional. They helped me to customize some formatting and ended up very satisfying!

Jei & Co. Optics
Canada
10 days using the app
August 21, 2018

Great Customer Service with name Emma I appreciate the competency and customer service

Haceo
Canada
10 days using the app
Edited February 17, 2019

This is quite possibly the best mega menu app on the market right now. I tried several other and then settled on this one for its clean user interface and easy administration.

Ceramic-to-Metal by Cosmotec
United States
9 days using the app
January 11, 2020

Customer support is amazing! I just installed this app but I believe it's gonna be a great tool to make ideal menu for my customers.

Move on Branded
Malta
9 days using the app
Globo.io replied January 11, 2020

Thanks so much for taking the time to leave us a review.🥳 Don’t hesitate to contact us if you have any questions or suggestions.

March 3, 2022

A Superb app! The support team was incredible and helped fixed every problem I had. Fast, supportive and innovative!

X Perform
United States
9 days using the app
November 20, 2017

Great customer service, and the app is working great.

Fshoutlet
Romania
9 days using the app
September 27, 2023

Quick response

NMNBIO
United Kingdom
9 days using the app
November 11, 2021

Looks so professional and easy to use! AMAZING customer support as well - they helped answer my questions in a really timely manner and provided excellent customization support. The only thing I would suggest for improvement is the ability to drag and drop between menus (currently you can only move items around within their parent menu). Thank you Mega Menu team! xx

DOLAN
United States
9 days using the app