Reviews (889)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

May 16, 2023

Very good! This app was easy to set up, looks amazing and when I ran into a question, customer service was extremely responsive and helpful! Definitely recommend.

Lighting Supply
United States
4 days using the app
January 31, 2022

Très bonne application. Le mega menu apporte un vrai plus au site. L'assistance est très réactive et de bon conseil.

Dear Bill
France
4 days using the app
April 26, 2023

Good app, the support agent is dedicated, fast problem-solving and helpful. Appreciate for their help!

Joyous&folksy
Vietnam
4 days using the app
July 31, 2022

I had a great experience with the Helpdesk support. I don't think the menu builder is 100% intuitive and there were some bugs I couldn't figure out on my own (especially as a free user). The Helpdesk guys were more than willing to exchange 10+ emails with me to get the outcome I wanted! So even if the product is great but the tools are not 100% awesome their Helpdesk is more than willing to get you to where you want to be!

Mounts - Baby & Toddler Outdoor Equipment and Apparel
United Kingdom
4 days using the app
March 5, 2020

Love this app. I give it Five Stars! It is very easy to use and customize. Vastly superior to the basic menu from Shopify.

Ronusa.com
United States
4 days using the app
July 24, 2023

Very useful app! I recommend this if you want a menu more than 3 layers down. Thank you very much for the help!

Pixienails
Belgium
3 days using the app
Edited March 17, 2022

Recently installed this app, was happy with it so paid for the one year subscription plan, now I'm noticing that on some browsers it's not displaying properly. Tried contacting you guys a few times, but no response. Will re-rate this once problem has been looked at. Thanks UPDATE: After leaving the above review, I was contacted directly by their CS within a few hours, and they have immediately fixed the problems I was facing.

Avec Amour Lingerie
Hong Kong SAR
3 days using the app
May 2, 2022

Ik gebruik deze app voor het maken van Menu's op mijn dropship website. Omdat ik een store met veel producten maak is het erg belangrijk dat mijn klanten makkelijk en overzichtelijk de weg vinden. Ik heb meerdere app's geprobeerd en met name de support uitgetest. Deze app is toch wel de winnaar, ik liep tegen een paar problemen aan maar er wordt bijna instant gereageerd op de mails! Een aanrader!

WebDigitaal
Netherlands
3 days using the app
July 22, 2022

In our shop we needed a very developed menu that went beyond the screen length, they were the only ones to solve this problem.

Tool Store Italy
Italy
3 days using the app
October 4, 2023

¡Una atención muy rápida! enseguida me solucionaron el problema que tenía en la web con el menú. Muchísimas gracias a Cristine y Sarah :)

UO-B2B
Spain
2 days using the app