Reviews (933)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly design and effective customer support, which quickly resolves issues. It enhances site navigation with a clean, organized display of categories and offers extensive customization options to match brand aesthetics. Its reliable performance and responsiveness across various devices improve the shopping experience, leading to increased browsing time and potential sales.

December 26, 2023

The Globo Mega Menu app is like magic for my Shopify store! It's super easy to use – I just click around, and my menu looks amazing. If I ever get stuck, the helpers are quick to answer and really know their stuff.

Guess what? The free version is awesome! It does so much that you usually have to pay for with other apps. They really care about all kinds of stores, big or small.

The best part? I can make my menu look exactly how I want it. I pick colors, fonts, and everything – it's like a menu makeover!

In short, this app is a superhero. It's simple, the helpers are great, the free stuff is amazing, and I can make it look cool for my store. If you have a Shopify store, you should totally get it! It's my favorite tool now.

Fresh Drink US
United States
About 6 hours using the app
October 10, 2022

Unfortunately while the globo Mega Menu app has lots of great looking features and appears easy to edit yourself at first glance, it is glitchy when set live and we had to contact the support team to investigate display issues - their solution was to custom code an adjusted version of the app into particular themes, however this meant that any updates we then made to menu and republished undid custom code even when publishing the themes they'd worked on, as updated versions of the menu (different fonts, colours etc) overwrote their work and the glitches reappeared. Duplicating a live theme to make edits to and then publishing it - standard best practice for ensuring you can quickly roll back to a previous version in case of any errors - meant waiting for their team to go back in and edit code every time, and long periods passed with other work happening to the site between each time their team were able to take action. While I appreciate their keenness to provide customer service, it makes the app unusable in practice, and the final straw was waking up to find that they'd made edits to the live theme without first asking for permission and without actually making a fresh copy of the site before doing so - meaning the only way to roll back their changes was to publish an older version of the site from several days ago. This meant that our live theme had an unfinished version of the menu with the wrong styling visible to shoppers. The support team are responsive and do want to help, but they build in fixes that only they can edit rather than simply amending features of the app so that anyone can use them. E.g we found that we could customise the number of product blocks per row on desktop view but not on mobile using one of the premium app features, and asked them to adjust so we could have a different mobile version - their team could edit mobile view manually, but seemingly can't just edit the app to make it so you can customise that yourself

Working Title
United Kingdom
7 days using the app
April 8, 2018

Very happy with this app. It was a little complicated to get going but it now looks great! Thanks

Gadgetsandgoods
Australia
5 days using the app
Edited October 12, 2018

Installed it and every time I attempted to open the app to perform a trial run, I kept on being redirected to the installation agreement. Never was able to open the app even though i agreed to the trial several times. j

Dalia's Silver Lining
United States
5 days using the app
December 6, 2023

edit dropdown menus not visible in app menu editor screen

Southeastern Medical Equipment
United States
5 days using the app
Edited August 16, 2017

Estaba excelente pero ahora me sale error en otros temas. No me gusta ya.

Fashion Alma Zarazua
Mexico
4 days using the app
Edited May 12, 2021

Went great for a couple day apart from some minor issues. Now it doesn't even let me create a menu, just add a product item. I only have 2 mega menus so I'm not at the limit. It keeps giving me warnings that I'm using a paid service for having a Highlight on my Main menu and I deleted my menu and it still constantly shows up. VERY disappointed I have spent hours designing this just to scrap it. Thank god I didn't give them money yet. /edit Dropping to one star. Now they've emailed me asking to pay and for me to remove my review? Literally the worst support I've seen yet!

POPular Designs and Collectibles
United States
4 days using the app
Globo.io replied May 12, 2021

Hello,

I'm sorry for your experience.

Regarding the "Highlight": You are using the feature on your menu. this feature is only available in paid plan. That's so I recommend you should delete the "highlight" in your menu item. Then publish your mega menu.

Regarding left over code on your theme: Before delete the app, please hit the button "Unpublish" to remove all of the left over code.

Cheers,
Eric

April 22, 2020

I got it to do exactly what I wanted in just minutes. It's a huge improvement to my storefront and user experience.

Dranchak Studio
United States
About 2 hours using the app
November 4, 2018

The menu does not work at all on mobile phones and the support team does not reply to messages despite being logged on and available to chat. Very disappointed with this app!

Headgear
United Kingdom
1 day using the app
November 25, 2021

so bad didnt work gave them access to do it didnt work....................................so bad didnt work gave them access to do it didnt work....................................

THEHYPHEE
United States
About 20 hours using the app