GLO Related Products, Upsell , 374 reviews
I would give it 0 if I can. It added random recommendations directly above product description without my consent, causing the customers confusions.
App may be good for shops with few products, however is impossible for shops with many products. Reached out to support about bulk import of related products. Was replied to with short/incomplete answers which resulted in a lengthy and unnecessary back and forth. At the end, after finally getting the whole picture, their "bulk" solution required the one by one gathering of product ID's from admin. Far from a bulk solution. Terrible support.
Will not let me add a manual product - other options seem to work fine but since I cannot choose what items to recommend it isn't useful for me.
Hi,
Thank for using the app.
You can add a manual product as recommended product with the app. Please following the documentation: https://globosoftware.net/kb/how-to-set-the-manual-recommendations-for-a-product/
If you face any issues, please contact us. We could help you to use the app.
Thanks!
HOW CAN THE APPLICATION STOP WORKING FROM ONE DAY TO ANOTHER? IT IS VERY UNPROFESSIONAL, I HAVE TRUSTED YOU AND YOU DO THIS WITHOUT WARNING. I HOPE THEY FIX IT NOW.
Hi There,
I’m sorry for the problem. Due the traffic to our app too much. Our server is limited. That’s is why we face the problem. I have just upgrade the server.
Now the problem is fixed. Thank you so much for your report
Helen
Abysmal. It has very big loading times. Sometimes it takes even 15 seconds to load. After uninstalling, it left some junk in the code. Support is also awful, they ask you to let them be a collaborator to your shop. This developer should be banned from the store.
Hi There,
I’m sorry for the problem. Due the traffic to our app too much. Our server is limited. That’s is why we face the problem. I have just upgrade the server.
Now the problem is fixed. Thank you so much for your report
Helen
Your software is disgusting, I have uninstalled and there are still residues! Caused my website to function abnormally! I will not dare to use any of your software in the future.
Dear Customer,
I'm sorry for your experience. I hope you could let us know "why isn't good". We are looking to hear from you and improve the app.
About uninstall the app, we already write the document here: https://globosoftware.net/kb/how-to-completely-uninstall-this-app/
It is very easy to install with one click.
Thank you,
Helen
Not recommended. The app worked for a few days then stopped working. If I knew it I would not have downloaded it.
I'm sorry for your bad experience. We are here to support any issue. Why don't you contact us? Could you please give me more details?
Thanks,
Helen
I would leave no stars if I can, this app is not working, or I can't get it to work, and not getting the help I think I need from the team, for many days now I am trying with it and wasting a long time, and I can't make it work!! stay away from it.
Dear Khaled,
I'm sorry for your bad experience. I have installed for you and it works as you also confirmed. What was I wrong? Could you please reply my email and provide more details about your issues?
Thanks,
Helen
Okay, so I dowload this app and then unnistalled but this app when you unnistalled destroyies your shop like my ;) I Dont recommend this app
By using any app, you should read document. We already wrote document "how to uninstall". It just take you one minute to read. You can install the app by "manually" or automatically without any problem. https://globosoftware.net/kb/how-to-completely-uninstall-this-app/
This messed up our site design. Unable to fix it, even after uninstalling. We have to re-build our site design because it this plugin.