Reviews (101)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

June 2, 2018

Absolutely amazing the feedback from Gobot has been such a help to me and my startup. The amount of correspondence from the staff is unmatched. Information i receive with my custom bot has shot my Customer Satisfaction through the sky.

Thank You Gobot!

Worlds Apart Custom Designs
United States
2 days using the app
Edited October 25, 2018

Very easy to set up and edit. Looking forward to spending more time on the scripts so I can really build a great experience for my customers. Wish they had a mobile app for the visual studio editor thing, which is what I use right now until I brush up on my python and REST API syntax knowledge.

davers stuff
United States
24 days using the app
May 13, 2018

A bit confusing as it does A LOTfor you. But if you watch all the videos and really pay attention to the tour you are bound to enjoy it. All food things in life are detailed. This is just another example for a great product that although complex will be great!

Business Builder 16
United States
24 days using the app
Edited May 9, 2018

Is so amazing but so amazing that is extremely sad that someday is gonna stop being fully free.

Dc Comic T Shirt
United States
1 day using the app
June 2, 2019

Very powerful App, a must have ! Not 100% easy to understand... but worth it for sure. I recommend this app.

Les Éditions Victor et Anaïs Inc.
Canada
6 days using the app
Edited September 9, 2019

Very simple to use with a lot of features. The library of chat or templates helps a lot specially for beginners

Japaorlando Viagens
Brazil
6 days using the app
March 8, 2018

Unfortunately, there was no "zero stars" option to check. If so, that would have been my rating and I am an easy grader.

I tried writing this app company 3 times and never received a reply.

Terrible experience. Do not recommend.

Classyglassies
United States
2 days using the app
October 19, 2018

Really impressive. The pop-up isn't aggressive to scare of the store visitors. Best of all....It's free.

Soapy Soap Club
Finland
22 minutes using the app
Edited October 3, 2019

Me parece una buena APP pero la desinstalé porque no era lo que necesitamos y no paramos de recibir emails de Max que ya son un acoso. Muy aburrido

Tangerine Wall
Spain
About 8 hours using the app
Edited October 1, 2021

A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.

bimbetti
Austria
About 2 hours using the app