Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

December 31, 2017

This quarter, we had fun participating in the beta test of Gobot.
[No. Not the transforming robot Tonka toys from the 80's. lol]

Gobot is a slick bot app you can add to your Shopify estore to automatically solicit email addresses, automate your customer service, schedule meetings, and present social shares/likes/follows, polls, conversational forms/surveys, gifs, videos, images, and lots more.

And here's the kicker ... NO CODE!

Yep. You read that right. You don't need to write a single line of code to make Gobot bots transform your Shopify estore into an interactive marketing machine your visitors will love.

We tested on our Shopify landing pages, collections pages, products pages, and even our terms of services page which is actually a special 'page' created by yet another awesome Shopify app -- (Help Center by Vertex LV).

We found the Shopify Gobot app easy to install and the Gobot interface intuitive to use. We literally had 2 custom bots up and running on our site within minutes. And when we needed help triggering one of our Gobot bots on that special page (mentioned above), the Gobot developer actually called us personally. [mind = blown]

Solid Shopify bot app with excellent support, a growing community of custom bot builders, tons of features and tons more to come. Great job guys ... 5 stars.

Mfrankjohnson
United States
14 days using the app
May 22, 2019

Excellent Bot, easy to use. Excellent templates everything is fast, intuitive and easy to work with. It is the best we have tried in our store. We recommend it to all merchants.

Kembuck
United States
10 days using the app
December 17, 2017

Awesome app! Can't wait to see what's next!

Tattoominati International
United States
9 days using the app
November 19, 2018

Fantastic to use. Works well with the website. Helps to streamline between sales/customer service and website visitors.

Ergonevo
United Kingdom
8 days using the app
July 21, 2018

Very easy to install. I am very hopeful and excited to see the future plans for this app.

Sin City Productions
United States
7 days using the app
October 1, 2018

I used the app to help me increase my lead conversions. So far the app has engaged quite well with my audience.

The MetroDude
Canada
7 days using the app
October 7, 2018

Insane good app, been looking for a app that would be allow customers to browse through products and enable them to chat directly with our customer support.

CaseVariety
United States
6 days using the app
Edited November 11, 2019

This app is free. There is no live chat help but they have a bot to help you search their help doc, however, it would be great if they actually have live help, but then again, this is free right now

nimblygoods
United States
4 months using the app
Edited June 26, 2019

It took a while till support replied to me but they were super friendly and helpful :) !

Nyu Retro
Germany
4 months using the app
December 16, 2018

Hands down the best app I have installed for our business. This app allows you to distill all pertinent customer inquiries down to a process that customers close/convert themselves.

Amazing app, through and through.

B-Potent
United States
3 days using the app