Reviews (6,542)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing Google Shopping feeds, praising its user-friendly setup, seamless product uploads, and real-time updates. It supports multiple feeds and regions with options for bulk editing and automated rules. Exceptional customer support is noted, alongside integration with Facebook and Instagram Shops. Its multi-language and multi-currency features are beneficial for global campaigns, positively impacting advertising strategies.
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Thanks a lot! That's truly great!
there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.
Thanks for bringing this point forward.
If you look at the app store listing, we don't promise chat support. We provide Chat support only when our team is relatively free from pending tickets.
Regarding response time, we have responded to you within a timely manner. But seems your inbox was not working. That might have been another reason your emails were not reaching to us too.
Hope you can understand.
Was very good support, prompt and patient.
Très bon support, réactif et à l'écoute. Capable de résoudre tous les problèmes liés à GMC et shopify
wonderful customer service
Très bon service client via shopify, super reactivité
The customer service is really good and timely, actively helping to solve problems
Update: They were able to help me to figure this out and get the conversions working again.
Update: For some reason conversion tracking is no longer working. The purchase conversion is not showing anything but add to cart and begin checkout are. I see no where how to fix this and don't understand why it stopped working.
The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!
I have used Simprosys with multiple Shopify stores and will continue to include it as a must-install app for my own and other Shopify stores. It makes setup with Google (and Facebook) incredibly easy. But most of all, their support is top-notch. I missed a step in setup (because of Shopify Checkout Extensibility) and Simprosys' team was able to track down the issue and get it resolved quickly.
muito boa.