Reviews (4,297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing product visibility on Google Shopping, leading to better marketing decisions and increased revenue. It's praised for its user-friendly setup, automated data syncing, and robust customization options. The app supports multi-channel selling and integrates with platforms like Facebook and Instagram. Merchants commend its stability, compliance with Google, and exceptional customer support, appreciating continuous updates and feature enhancements.
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Smriti Sharma provided excellent support in resolving my Google Merchant Center product issues through Simprosys. She clearly understood the problem, guided me step-by-step, and helped fix critical product feed errors that were blocking approvals. Her knowledge of product identifiers, feed settings, and Google requirements is very strong. Highly recommended for anyone struggling with product submissions or Merchant Center issues. Azarbex
Product synchronization is timely and accurate. However, the inability to translate English products into other languages (e.g., French, Italian, etc.) may affect multi-country placement on a site
Great customer service! I just still find the product itself not super intuitive and would appreciate better training resources (from a ideal set up perspective) so I don't have to keep hassling customer service.
Good help from support.
Unfortunately it's not possible to adjust product titles from all languages in the Simprosys interface (this means you have to use supplemental feeds).
Have not been using for long but the support has been really good when we've needed it and good functionality. My only comment would be that I don't find the app super user friendly.
They were very responsive and support was very helpful and resolved my query and problem quickly and effectively.
Quick and nice customer service
Looks simple and easy to use and will start running it soon.
Assistance from Shums Tak is most helpful in resolving issues identified as conflict with Google's feed app.
I'm just getting to grips with the app as it has a lot of features, so it's early days for me. The support team have been great at helping me sort through the various questions I have and helping get our Google Ads account optimised. On the basis of the support I've had to date and what I hope it can do for us, I would definitely recommend the app.