Reviews (6,623)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through enhanced Return on Ad Spend (ROAS) and increased product visibility on Google. It features seamless Shopify integration, real-time updates, intuitive mapping, and customization options including bulk editing. The app also supports multiple regional feeds and integrates with Facebook and Pinterest. Merchants appreciate the reliable support team for their effective optimization tips that improve ad performance and click-through rates.

May 29, 2019

The app is good but support is very poor will not recommend this app to anyone as I was trying to get the support from last few months but did not get any answer for my problem yet.

uspetsuperstore
India
6 months using the app
Simprosys InfoMedia replied May 29, 2019

Hello Sanjay or Geeta,

You have been using our app Since January 2019. In this period, as per our records, you have tried to get in touch with use twice.

1 - Feb 7. We ...

June 30, 2020

Very bad support service, i don't recommend this app at all. You can choose an other one, you will find better!

Jeremstore
France
6 months using the app
Simprosys InfoMedia replied July 3, 2020

Hi,

Yes, we acknowledge that there was a delay in the task you had requested us to do. But, let me be frank that, the request you had sent us was beyond the scope of our ...

August 18, 2023

I would like to share this incident, i had 4 accounts and all of them suddenly vanished after using this app, I don’t know what happened, something they have done

Floorcare Parts
United States
5 months using the app
Simprosys InfoMedia replied August 23, 2023

Dear Merchant,

Thank you for sharing your incident with us. We are sorry to hear that you have experienced a problem with your accounts. We value your feedback and we want to ...

November 15, 2019

Pathetic App, took off the products from Merchant centre without letting me know.. caused me to lost hundreds of dollars in the peak season. Be careful.

Smart Ware Co Australia
Australia
3 months using the app
Simprosys InfoMedia replied November 15, 2019

You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h)

We could ...

July 15, 2023

Esperienza negativa, dopo aver installato questo schifo ha distrutto il sistema di spedizione gestito in maniera automatica. Nonostante aggiunti manualmente rimane lo stesso errore. Lontani da questa app

Tuning Forever
Italy
3 months using the app
Simprosys InfoMedia replied July 21, 2023

Dear Merchant,

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

Thank you for sharing your feedback with us.

We want to assure you that our app does not interfere ...

Edited February 18, 2021

cedcommerce better than this app, they solve my merchant account suspend issue, by contacting google support.

2020 NOXUMODERN. ALL RIGHTS RESERVED.
Morocco
2 months using the app
November 1, 2021

Unsynced all of my products without reaching me to solve billing problem. LOST ALL MY GOOGLE BUDGET, For a problem absolutelty easy to solve

BH Outlets
Brazil
2 months using the app
May 24, 2021

I have been using this app for a few weeks now for google shopping. I am also paying them to run my ads. They said they would send me ONLY quality, my bounce rates for the last week for paid ads is 77%!!!!!!! This is by far the worst I have ever seen! Then they had the nerve to blame the speed of my website. My website speed for mobile is 75 and 96 on desktop! VERY DISAPPOINTED! I asked them to ...

LoveSpoon Candles, Inc.
United States
About 2 months using the app
March 30, 2021

Terrible!
I added a lot of data to products in bulk, great... until it disappeared without explanation! Contacted support for assistance and they did not even respond. Total WASTE OF TIME

Lua Joia
United Kingdom
About 2 months using the app
September 24, 2019

Problème = ERROR , ils me disent de supprimer les cookies chose faite, et encore error, imposible de l'utiliser

FITOSTIC | Vêtements de Sport pour Femmes et Hommes | SPORTSWEAR
France
About 2 months using the app
Simprosys InfoMedia replied September 24, 2019

Hello, I regret the inconvenience caused to you.

I suggest you to kindly try opening the Shopify Store Admin from a new browser or "incognito mode".

We are getting more ...