Simprosys Google Shopping Feed , 6,043 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly design and efficient management of Google Shopping feeds. They value its automation feature for updating product feeds and integration with various advertising platforms. Many reported increased traffic and sales, and praised the responsive and knowledgeable customer support. The app is cost-effective, solves tracking and Google Merchant Center issues, and performs well even with large product collections. Features like submission controls, filters, and support for Google Analytics 4 setup are also beneficial.
Refine
-
By rating
Easy to organize Google merchant things in the app, it provides functions that other apps cannot provide, and the price is reasonable too
Really good customer support! They will answer really fast and fix your issues in a blink of an eye. Really helpful to sync all our feeds to several service providers.
Our go-to app for Google Ads. Its smooth to setup, easy to maintain and they have a great support. 5/5 from here.
Good support from Ashvin.
we have the app for some time now and always have goten good support when we need it.
I've been a customer of Simprosys for quite some time now, and I can confidently say that their customer service is consistently outstanding. Every interaction I've had with their team has been marked by professionalism, efficiency, and a genuine commitment to resolving any issues or inquiries I've had.
I always receive a prompt and helpful response. It's evident that they value their customers' time and prioritize quick solutions.
Furthermore, the representatives at Simprosys are incredibly knowledgeable about their products and services. Whenever I've needed assistance or clarification on a matter, they've been able to provide clear and comprehensive explanations, helping me navigate through any challenges smoothly.
Keep up the fantastic work!
Warm regards,
Sasa
Dear Merchant,
I am Milan Vaghela, Product Lead at Simprosys InfoMedia.
We sincerely apologize for the inconvenience and frustration you experienced with our service.
Our aim is to provide our merchants with the best support and guidance for setting up or troubleshooting any issues with Google Ads and the Google Merchant Center. However, some issues may be beyond our control and require contacting Google Support directly. For any product-level issue or disapproval, we can guide you on how to address it, but you may need to make the suggested changes on your end to resolve them.
We did not intend to mislead you or leave you without assistance. Regarding your Google account suspension, this is an unfortunate outcome that our app is not responsible for. Therefore, we may have suggested you follow the instructions from Google to appeal the suspension and restore your account.
We appreciate your understanding and cooperation in this matter.
We are always here to help you if you need any further assistance. Please don't hesitate to contact us again if you have any questions or concerns.
Highly recommended. Very useful, value for money & great customer service. Must have for all shopify stores selling on google & facebook.
Having a really great experience with this app. You can get assist with really quick reaponse and thoughtful advices
Very useful and functional app. My suggestion is just to change the chat because it doesn't show old messages and it always restarts when you refresh the page.
The app is simple to implement and extremely effective. Customer service is fantastic. Understanding and patient, and they went the extra mile for me
The app makes fixing Google merchant errors easy and also their customer service is exceptional. Will recommend