Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and efficient management of Google Shopping feeds. They value its automation feature for updating product feeds and integration with various advertising platforms. Many reported increased traffic and sales, and praised the responsive and knowledgeable customer support. The app is cost-effective, solves tracking and Google Merchant Center issues, and performs well even with large product collections. Features like submission controls, filters, and support for Google Analytics 4 setup are also beneficial.

February 9, 2024

This app is great & the customer service is very good. Ashvin helped me out with an issue that I had on our store & I am extremely pleased with the job they did!

Big Horn Golfer
United States
About 1 year using the app
February 27, 2024

Able to quickly diagnose my issue and help me resolve my set up issues. No runaround, just straight to the solution. Great help.

Outdoor Indulgence
United States
7 months using the app
April 30, 2024

As a new user of Simprosys I just wanted to double check I was doing everything correctly before starting any Ad campaigns, and I spoke to Siddharthan on the chat, who was extremely helpful and friendly, and sent me some great links to read to help out.
Put me at ease that I was doing things right, and I won't hesitate to use the chat again if I need too. Excellent.

Brand New Bathrooms
United Kingdom
2 days using the app
April 1, 2024

Good app, easy to install and setup. Customer service is very good.

Hannah and Henry
Australia
Almost 2 years using the app
April 18, 2024

This app is worth much more than what they ask. So many integrations that work flawlessly. On top of that the support is amazing. Dharmendra helped me configure everything from Google Analytics to Facebook and Pinterest. Don't bother struggling to configure the app and accounts. Just ask for a 30min meeting and everything is set up by Symprosis. You can't ask for more. Catalogs, feeds, and very important for my store, Shopify markets. 10 out of 10 for functionality and support. Thank you again, Dharmendra. What a great person.

Russo Leather
United Kingdom
27 days using the app
March 15, 2024

Amazing app, amazing support team. I think I have to say the best support team I have ever dealt with, their knowledge and help is incredible. I highly recommend this app to anyone who want to use google shopping.

Prime Coffee Suppliers
United Kingdom
2 months using the app
March 1, 2024

Were having some problems with our Shopify schema and the Simprosys feed to Google. They were able to quickly explain and fix this complex issue for us.

Bauhaus 2 Your House
United States
7 months using the app
Edited March 20, 2024

As I didn't configure my store properly they took the time to schedule a Google Meeting with me so we could set things up properly together. They are knowledgeable, professional and I highly recommend anyone struggling with anything related to Google Merchant to give this App a try, definitely worth it! Thank you!

Parfum Samples
Belgium
16 days using the app
April 8, 2024

Keval helped a lot. I had all indications I needed to edit my shop to get approved by GMC. I will make this changes and let's see If It works! Thank youuu

Dude Treasures
France
16 days using the app
April 13, 2024

Amazing customer service! Very difficult to find good customer service in the E-commerce space. 5 stars!

Beyond Holistic Health
United States
5 months using the app