Reviews (6,390)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Google Shopping feed management and ad performance, noting its user-friendly interface and seamless Shopify integration. It offers features like dynamic Facebook catalogs and GA4 metrics tracking, with customization options that don't affect store details. The customer support is particularly praised for its responsiveness and personalized assistance, including video conferencing and proactive help, making it a valuable tool for boosting e-commerce operations.

March 19, 2021

Poor, confusing instructions. Too many fields that must be completed outside of app. I've seen faster, better support.

billyBoards
United States
About 3 hours using the app
November 12, 2019

I unistalled the app and ALL my website images disappeared. DO NOT install it. Please, fix your app.

Fortnite Shop
Brazil
9 minutes using the app
Simprosys InfoMedia replied November 12, 2019

Do you even know which app caused you this issue? I can see you have written the same review on another app. See screenshot on this URL http://bit.ly/2O45N6U

About our app's probably, Please check the permissions you grant us to our app when you install the app. Our app has "Read Products" Permissions only and "Not the Modify or Delete or Create permission on your Product data" on Shopify. So, there is no remote possibility of app modifying the images or removing them.

You could have reached out to our Support team for any kind of clarification or assistance you needed on this issue.

Although this issue was not in our app support's scope, we would have helped you deal with this situation.

March 8, 2023

Im having trouble installing this app in keeps telling me "You don't have this app installed" every time i try to add it

LUX Home Lifestyle
United States
2 minutes using the app
Simprosys InfoMedia replied March 15, 2023

Dear Merchant,

Hope you are doing well.

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We have tried to contact you via email as well as also replied to the queries you have raised in our Support email box. But since then we haven't heard back from you so it may have happened that our email might have landed in your Spam box.

So can you please confirm if you still have any issues with the app or anything else?

You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.

Awaiting your reply.

Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.