Reviews (6,543)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing Google Shopping feeds, praising its user-friendly setup, seamless product uploads, and real-time updates. It supports multiple feeds and regions with options for bulk editing and automated rules. Exceptional customer support is noted, alongside integration with Facebook and Instagram Shops. Its multi-language and multi-currency features are beneficial for global campaigns, positively impacting advertising strategies.

January 3, 2025

This is the best product feed app if you run Google Ads. Their customer support team is very friendly and they will fix any issues you have very quickly.

Merchandise Plug
United States
Over 4 years using the app
December 18, 2024

The app works well and the support is brilliant. Always responsive and timely. You can always talk to a real person, very polite and attentive. They will check all your settings to make sure everything is working correctly. Their documentation is also easy to follow and comprehensive.

Ritherdon
United Kingdom
Over 6 years using the app
December 23, 2024

Great app and easy to setup. Also the support is beyond what others give. Always there to help. I had issues with google, where google did not want to guide or help. But Symbrosys just helped without asking for anything.
I used them for other shops I have and always been happy with them! 5 stars for sure

KaffeExpert.dk
Denmark
4 months using the app
December 15, 2024

I have been using this app for 3 years but I am starting to realize now how much they came in the way of our data collection.

Sure it is great value for $5, but do you really want your data collection from ads to be setup by a team that just copies and pastes answers? These guys are the laziest people when it comes to ticket resolution. Often times I get the same message of giving them access in the same thread, something I have given them years ago and repeatedly remind them. It takes 30 responses to get anything resolved, and this week I decided to move on to another tool.

If you spend thousands on ads, take to a better solution, these guys have a terrible product. I have been using them for 3 years and in the last week my data collection has improved significantly with another tool.

Pay cheap prices and get cheap service, as simple as that

Couch Skins
United States
Almost 4 years using the app
December 20, 2024

I messed up my feed big time and Keval saved my digital life!
Went above and beyond for me . Took about 1 hour of his time to help me. Amazing service really saved my google ads and shopping account from losing a ton of sales . wow excellent

Boo Bear
United States
Over 5 years using the app
November 27, 2024

The team really helps with setting and optimizing the feeds. They offer a variety of services and always willing to hop in a call and make sure everything is right!

André Assous
United States
Over 6 years using the app
January 8, 2025

I had an issue with duplicate products in my Google Merchant Center caused by accidentally activating the Google & YouTube app. The support agent, Saad, was extremely helpful and knowledgeable, guiding me through the cleanup process and ensuring my Simprosys feed was running smoothly. They confirmed that my ads wouldn’t be disrupted and addressed all my concerns with clarity and patience. The cleanup was completed quickly, and my feed was resynced without any issues.

Highly recommend both the app and the excellent support team!

RestoreMobility
United States
Over 2 years using the app
December 5, 2024

Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there!
Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!

Azura
Canada
3 months using the app
January 3, 2025

The support team is very knowledgeable and helpful in getting your tracking set up. This is the best option my friends for having your store firing on all cylinders. Let's get it

HairMax
United Kingdom
Over 1 year using the app
November 20, 2024

2 things stand out for me.
1. The App is very good and easy to use.
2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.

Tia's Children's Emporium
United Kingdom
6 months using the app