Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient support team, easy installation, and seamless integration. It's praised for its one-time charge model, simplifying the Google review process, and providing a Google Trusted Store badge. The support team is noted for being helpful to those who are not tech-savvy. Merchants appreciate its flawless operation, fast service, and quick problem resolution. The app is valued for its quality features and excellent customer service.

September 18, 2020

Great useful app with fast, reliable and kind support. This app is truly worth its cost. Would definitely recommend it :)

Idilik Yoga
Spain
3 days using the app
June 19, 2019

Very fast and helpful service form Simprosys. Further comments are possible after getting a few Google reviews.

Icelandic Horse
Germany
3 days using the app
September 30, 2019

Great Service. I like this company because it has "human" service. People respond to your emails in a timely fashion and they ensure they deliver.

La Gent
United Kingdom
3 days using the app
December 22, 2022

100 stars! I have numerous ​Simprosys InfoMedia apps because the level of support is impeccable and the apps make my ecommerce life so much easier.

Sourced Sustainable Home
United States
2 days using the app
March 2, 2023

We just installed this app. The customer support in getting it up and running was outstanding. The app is too new to assess its effectiveness; however, we use another app by this same company and it is excellent. I expect the same from Google Customer Reviews.

Himelhoch's Department Store
United States
2 days using the app
July 2, 2017

Not sure on this app, Been waiting for a month for it to be setup.

Buddhapants 2
United States
About 2 months using the app
January 11, 2023

They were very responsive when I reached out for help getting the app to work! Works great. I've used a bunch of the Simprosys apps and they're amazing!

Mindful and Modern
United States
2 days using the app
November 22, 2022

Amazing support team! They have always been super quick in responding to questions and providing assistance.

Alpinhound Pet Co.
United States
1 day using the app
April 20, 2019

We have been looking for an easy way to add a Google Review Rating to our online business (SleepQuiet Nasal Strips) for some time without any success. Doing it ourselves was just too complicated.
Adding this APP has been quite simple and the one step where I stumbled the customer service was immediate and excellent.
Google Ratings are critical and this APP is a great way to get there..

Sleepquiet Nasal Strips
Australia
1 day using the app
Edited March 7, 2018

I have had this app for 2weeks. The customer is ask if they will accept a google review. The request for review is never sent to the customer. My web team has made repeated request for assistance and guidance. The support team tells my web team it takes about a week for the review to be sent. It’s been 2 weeks and none of my customers have received any request for review. I have 500 products on my site. I do 250K a year on Shopify. Thank God they only took me for 25 dollars
UPDATE: As of Mach 6 2014. I have received 2 reviews in the last 3 days I personally had 6 family members that went onto my site and bought a mouse trap each. All 6 requested reviews at checkout. All were done on the same day.
I have move from one star to two start based on the fact that I can confirm that 6 opted in for review and only 2 received them

Pedchem
United States
About 1 month using the app