Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

September 16, 2016

Product selection is GREAT, prices are pretty standard (although some products are too high to ever realistically sell for a reasonable profit), but my big gripe is that adding products is a HUGE pain. You need to make custom-sized images for each variant of, say, a piece of wall art, ahead of time and have it cropped perfectly. Their cropping system doesn't really work (you can't resize the ...

Louie Dogs Tee Shack
United States
7 months using the app
December 23, 2020

Really easy and nice to add and create products with the tool but as a Canadian merchant with most of my customers being Canadian residents, this isn't a great app. The pricing isn't intuitive at all. I ended up losing money on a few orders because of this. Printful does a better job .

jpdoodling
Canada
About 1 month using the app
Gooten replied January 4, 2021

Hey there! Thank you for leaving us a review. Please submit a ticket for these circumstances so we can look into it further for you! We are sorry to hear that you haven't ...

June 19, 2018

Not user friendly, SO HARD TO USE compared to other POD apps, customer service is slow,

Ohgag Prints
United States
28 days using the app
May 25, 2018

The app overall is great! What I strongly didn't like about it was that it left the "Gooten" option under the product's fulfillment section, despite uninstalling the app.

It always makes me feel cautious when a Shopify App is unable to fully remove their coding from your website.

Gaming Mogul
Philippines
18 days using the app
January 3, 2018

I wanted to experiment with Gooten because they had a great range of product which I couldn't find from other suppliers - turns out they don't supply everything under one roof, all they do is act as a middle-man to manufacturers. This wouldn't necessarily be a problem, but it means that because a single shopping cart will be sourced from multiple locations, cost of shipping nearly doubled the ...

Dogs Of History
Australia
16 days using the app
March 17, 2019

Gooten was the first POD that I've signed up with. I did a sample order to see how long it will take to process the order, to get the order, and the quality of the product and I must say that I wasn't the happiest with it.

Process time was a little long, receiving it was long, and finally when the order did come in the mail the product sucked! The image on the shirt was not centered correctly ...

Rena's Coffee Shop & Gifts
United States
6 days using the app
July 30, 2017

A Nightmare to use.
Let's say I want to create a baby onesie with my own print. I want to offer it in multiple sizes and colors. Any other POD app I have used, lets you see the colors available in a way that quickly allows you to decide whether your print works on a certain color. A few check boxes to choose what you want after uploading your design and you're done.
With Gooten, you get a text ...

Cool Cat Designs
United States
19 minutes using the app
April 10, 2017

The products looked promising. But I gave up trying to use it, because it is just too slow, and too difficult to use.

Too many details needed to be handled manually - using a terrible interface.

Would have appreciated it if it was presented in a step-by-step manner. Like

0. Upload a design.
1. Choose a Tee
2. Choose all sizes you want
3. Choose all colors you want
4. Choose underbase
5. Mock up ...

Cheekymonkeytees
Singapore
14 minutes using the app
April 9, 2023

Of all the POD companies I have worked with and received samples from, Gooten is the most difficult to work with. The specs required are difficult to work with (making repeating patterns wasn't possible), making uploading images for a sample very trying. Then, once I finally got the files approved for printing, there was an issue with billing - which I was not notified about whatsoever. ...

worthyofAgape
United States
14 minutes using the app
Gooten replied May 19, 2023

Hi WorthyofAgape, we're sorry to hear about your experience. Our goal is to provide the highest quality products and services. Please feel free to reach out to our customer ...