Reviews (515)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.

October 29, 2024

Not as confusing as other fulfillment sites, pretty good

S.P.A.
United States
15 days using the app
July 9, 2024

The amount of products are good and it connects well with shopify. I'd like to see a few more mockups available. Overall user friendly, a good option to use in your POD business and nice layout.

Deesign Deevas
United States
19 days using the app
July 30, 2024

Les Impressions les plus large que j'ai trouvé et des vêtements de qualité. Shipping un peu plus long que j'aurais aimé mais ça vaut la peine.

DarkThreads
Canada
About 2 months using the app
December 10, 2023

I have found that Gooten has a great selection and is user-friendly.

What would make it five stars:

• Automatic shipping price integration with Shopify and weight-based shipping. Not having to add it to the price or use Advanced Shipping.
• View & edit automatic order emails
• Have an option to add personalized thank you cards and care cards.
• A way to view and edit artwork files for products rather than going to make a new product and adding artwork files.

I have recently placed orders for their "Can Glass Drinkware," and the image wrappers are supposed to go all around the glass; however, all six glasses I have ordered have an inch or two gap in the back, not making it seamless. I have contacted support about this and was told they will look into what happened and get back to me, as it should be seamless.

The pillow I made and ordered came out perfect.

Witching Belle
United States
4 months using the app
February 29, 2024

Absolutely love Gooten as a POD provider. They have great printing and a much larger print area than their competitors. Only downsides: 1) Shipping for multiple items is prohibitively expensive; 2) It's really difficult to get colors added for some items. We can't print our fleece with them because of the lack of options there. I would love to be able to use them for everything. Thanks!

Allies
United States
8 months using the app
June 6, 2024

Gooten has a higner quality product than many other drop shippers. I appreciate the ease or ordering and payments.

Brooke Zitting, LLC
United States
About 1 month using the app
December 25, 2023

I appreciate the variety in products and the quality of the products. What would be better is if the website and design software was more phone friendly as I do most of the work on my phone. I was also disappointed in the time it took for my designs to be approved and then the length of time they were in production. I assume it’s longer because of the holiday season and I’ll be interested to see what the turnaround time is like in the off season.

SparklingDesigns
United States
14 days using the app
February 13, 2024

Great customer service! Products take much longer than other services I've used though :( But the quality is good and i'm happy with both their DTG and DTF garments!

West LA Clothing Crew
United States
6 days using the app
Edited April 28, 2018

After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP.

Most of their products are very good. Their sherpa fleece blanket is outstanding in both quality of print and the material itself. It's a thick, heavy and warm blanket. The Duvet Cover was good, but the print wasn't quite as sharp as a competitor's, and the material wasn't as thick and durable as I would have liked. The suede pillow and pet bed were both nice, but the image wasn't as sharp as I would have liked. However, the wall tapestry and tote bags were great in both quality of product and quality of print.

Rodifer Animation Company
United States
Over 5 years using the app
August 30, 2020

I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.

Ready The People
United States
Over 4 years using the app
Gooten replied September 1, 2020

Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.