Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

October 29, 2024

Not as confusing as other fulfillment sites, pretty good

S.P.A.
United States
About 2 months using the app
July 30, 2024

Les Impressions les plus large que j'ai trouvé et des vêtements de qualité. Shipping un peu plus long que j'aurais aimé mais ça vaut la peine.

DarkThreads
Canada
7 months using the app
Edited April 28, 2018

After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP.

Most of their products are very good. Their sherpa fleece blanket is outstanding in both quality of print and the material itself. It's a thick, heavy and warm blanket. The Duvet Cover was good, but the print wasn't quite as sharp as a competitor's, and the material wasn't as thick and durable as I would have liked. The suede pillow and pet bed were both nice, but the image wasn't as sharp as I would have liked. However, the wall tapestry and tote bags were great in both quality of product and quality of print.

Rodifer Animation Company
United States
Over 5 years using the app
August 30, 2020

I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.

Ready The People
United States
Over 4 years using the app
Gooten replied September 1, 2020

Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.

April 24, 2020

Gooten has helpful support. I had something go missing in transit and they were very helpful. They have a variety of items for POD too, depending on what you sell, this can be a huge benefit.

Roxx n' Rule
United States
Over 3 years using the app
April 27, 2020

So far I have used this app for pillow cases, zipper pouches, and wrapped canvases. I wasn't crazy about the canvas but I LOVE the zipper pouches and pillow cases. It has been simple so far. I think the art upload/edit area could be improved but so far I have enjoyed it and plan to add more of their products.

Kate Shore Art
United States
Over 3 years using the app
April 27, 2020

I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable for wearing, it is very transparent so designs created print out with a more "transparent look". Would love if they keep the sizes of scarves offered but offer more "opaque" based fabrics like cotton, satin, crepe etc. so design artwork can really pop like it does on most scarves from other manufacturers.GREAT customer service-they usually get back to you within 24 hours, REALLY appreciate that. Last Christmas one of my customers orders was lost in mail and they immediately sent out a replacement- I highly applaud that!! Come visit us at WWW,SAYCREDBLU.COM

SAYCRED BLU DESIGN STUDIO
Trinidad & Tobago
Almost 3 years using the app
February 1, 2021

They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.

GeoffreyPrints
Canada
Over 2 years using the app
Gooten replied February 1, 2021

Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part of our team. We are looking forward to hear your review about our Gooten quality!

January 6, 2021

I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.

Geare Designs
United States
Over 2 years using the app
Gooten replied January 7, 2021

Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope this helps and that this clarifies any questions you may have regarding the process. Thank you for being a Gooten partner! https://help.gooten.com/hc/en-us/articles/360047745311-Place-an-Order#h_01ENNTARCMTPPSKKW49736QJD7

February 27, 2021

Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.

Project Kanvas
United States
Over 2 years using the app
Gooten replied March 1, 2021

Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our website is a great resource for all things Gooten! We have blog articles that our customer support team updates regularly that help with common issues like this. In addition, our customer support team is so incredibly helpful and are able to assist our partners as needed. We hope this helps! Thank you for scaling with Gooten!