Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, quick setup, and seamless Shopify integration. They value the wide variety of unique, high-quality products and competitive pricing for better profit margins. The free version, easy design guides, and simple installation process are also praised. Merchants commend the responsive customer service and the app's performance during high-demand periods, along with its shipping times.

April 27, 2020

So far I have used this app for pillow cases, zipper pouches, and wrapped canvases. I wasn't crazy about the canvas but I LOVE the zipper pouches and pillow cases. It has been simple so far. I think the art upload/edit area could be improved but so far I have enjoyed it and plan to add more of their products.

Kate Shore Art
United States
Over 3 years using the app
April 27, 2020

I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable for wearing, it is very transparent so designs created print out with a more "transparent look". Would love if they keep the sizes of scarves offered but offer more "opaque" based fabrics like cotton, satin, crepe etc. so design artwork can really pop like it does on most scarves from other manufacturers.GREAT customer service-they usually get back to you within 24 hours, REALLY appreciate that. Last Christmas one of my customers orders was lost in mail and they immediately sent out a replacement- I highly applaud that!! Come visit us at WWW,SAYCREDBLU.COM

SAYCRED BLU DESIGN STUDIO
Trinidad & Tobago
Almost 3 years using the app
February 1, 2021

They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.

GeoffreyPrints
Canada
Over 2 years using the app
Gooten replied February 1, 2021

Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part of our team. We are looking forward to hear your review about our Gooten quality!

January 6, 2021

I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.

Geare Designs
United States
Over 2 years using the app
Gooten replied January 7, 2021

Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope this helps and that this clarifies any questions you may have regarding the process. Thank you for being a Gooten partner! https://help.gooten.com/hc/en-us/articles/360047745311-Place-an-Order#h_01ENNTARCMTPPSKKW49736QJD7

February 27, 2021

Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.

Project Kanvas
United States
Over 2 years using the app
Gooten replied March 1, 2021

Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our website is a great resource for all things Gooten! We have blog articles that our customer support team updates regularly that help with common issues like this. In addition, our customer support team is so incredibly helpful and are able to assist our partners as needed. We hope this helps! Thank you for scaling with Gooten!

Edited May 6, 2020

Great selection and fairly user-friendly.

What would make it 5 stars:

• Automatic shipping price integration with Shopify (like Printful has)
• View & edit automatic order emails
• Bulk-edit some but not all product variants
• Duplicate draft products
• Save draft products
• More clear language on the order status back-end pages

Zo Tobi
United States
Over 2 years using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team.

May 6, 2020

Cheap prices and relatively quick fulfillment. Their user interface isn't the most intuitive, though, and the lack of automatic shipping price integration keeps them from being the perfect solution.

Taylor Winder
United States
Over 2 years using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team. Thank you!

January 31, 2021

I installed this app to create on demand products. They have a nice variety products at competitive prices. It was easy to install and get started creating product. They could improve on their product mock-ups and product description integration.

nettybettymerch.com
United States
Over 1 year using the app
Gooten replied February 1, 2021

Hi there and thank you for leaving us a review. We are thrilled to hear of your positive experience and the ease of working with us. We also thank you for your feedback as we are always looking on ways to improve. We look forward to working with you more!

December 16, 2020

Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.

Movvy
United States
Over 1 year using the app
Gooten replied January 4, 2021

Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!

August 13, 2020

Solid 4 stars because the products of fine quality and I find they have some of the best prices for apparel. My profit margin is increased by selling mugs, shirts, and house goods through them, but the order takes a while to be processed and shipped. I do like there customer service though. I felt like their team communicated with me in a timely matter and that is important when I feel like I am doing it on my own.

Okaysionally Selling
United States
Over 1 year using the app
Gooten replied August 20, 2020

Thank you so much for your review! We are glad to hear that you have had a positive experience with Gooten. We are always striving to better serve our partners!