Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, quick setup, and seamless Shopify integration. They value the wide variety of unique, high-quality products and competitive pricing for better profit margins. The free version, easy design guides, and simple installation process are also praised. Merchants commend the responsive customer service and the app's performance during high-demand periods, along with its shipping times.

Edited May 6, 2020

I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.

My T-Shirt People
United States
Over 1 year using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We appreciate your feedback and are happy to hear that you are enjoying working with Gooten.

November 23, 2020

They carry some stuff other POD providers dont, but they will substitute a product for something similar if they are out of stock for that particular product. This is unacceptable for my business, as it depends on quality clothing from specific brands and models. Production time and shipping are good though.

Chumblez
United States
Over 1 year using the app
Gooten replied December 14, 2020

Hi! Thank you for leaving us a review. We understand your concerns about the replacement items but want you to know that we replace out of stock items with products that are of equal or better quality only! You can read more on our site under "Apparel Substitution Policy". We hope this helps. Thank you for being a Gooten partner!

November 11, 2019

I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on.

Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.

PreciousLittleArrows
United States
Over 1 year using the app
April 18, 2022

I chose to connect the Gooten app to my Shopify store because they had products that were key to my plan but that I couldn't find elsewhere. The app for creating products and sharing them to your Shopify (or elsewhere) is fairly straightforward and I can see that it has more options I haven't even looked into yet. Installation and set up were seamless and intuitive. I do like that you can bulk upload a lot of art work at once. It would be super fabulous if you could apply that artwork to a product as a bunch of variations all at once. As it is, you have to go through a many-click process one by one, as far as I can tell. I know Gooten has been around a long time, and I feel like they have capabilities I can grow into, which is nice.

Keep Salem Odd
United States
Over 1 year using the app
November 12, 2019

I really love the quick turnaround time in production and shipping that Gooten offers. The quality of the products are great, too. I have had some issues with printing in terms of printing the wrong logos in the wrong places and wrong sizes. Every time that happens, Gooten reprints the order free of charge for my customer. This is something I am pursuing on a higher level, but would still recommend Gooten to those looking for a quality drop shipper. When they get it right, they really get it right!

Sunny Hill Threads
United States
About 1 year using the app
August 22, 2022

they offer a good variety of products and their support answered my request very quickly. I also really like the shipping cost calculator! personally, I would love to see fabric and wallpaper in their product catalog! with that it'd be a perfect 5 star review from me!

imvartwork
Germany
About 1 year using the app
Gooten replied October 5, 2022

Hi there and thank you so much for leaving us a review! We are so happy to hear you enjoy our product catalog and shipping calculator! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this, and we'll be sure to pass your product feedback along to our team! We look forward to working with you more, and thank you for being a Gooten partner.

Edited April 24, 2020

We have been using Gooten for over a year now and are very happy with them. They are a bit expensive but offer an incredible variety of products and great customer service. Their app however could use some major improvements to integrate better with Shopify.

MODVIN CO
United States
About 1 year using the app
Edited October 16, 2020

I use this app to help link my Gooten account for easy accessibility. It is working well so far so good. I had one print issue, but we are working to correct that,

BeyondWordsCT
United States
About 1 year using the app
Gooten replied October 19, 2020

Hey there, thanks for taking the time to leave a review! We look forward to continuing to work with you!

February 13, 2017

I have been extremely pleased with the quality of their work. The color on my totes are the EXACT color of the design. My orders have been fulfilled and shipped very quickly. I would give 5 stars if they offered bulk pricing.

Blended Designs
United States
About 1 year using the app
November 5, 2020

I've use this app to dropship products from my Shopify store and the have great quality, decent shipping time and customers are satisfied. Will continue to do business.

Krown Klub
United States
12 months using the app
Gooten replied November 12, 2020

Thank you for your review. We look forward to your continued business and value you as a Gooten partner!