Reviews (516)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy Shopify integration and user-friendly setup, ideal for selling a wide range of products including home decor and apparel. They praise the high-quality products, responsive customer service, and quick shipping. The competitive pricing, diverse catalog, and straightforward design tools enhance product customization. Additionally, its ability to integrate with other sales channels like Etsy is highly valued.

April 25, 2020

I love this app! The Gooten app has made my business run so smoothly. Rather than having to pack and ship every item that sells in my Shopify storefront, whenever a customer orders, the product fulfillment automatically pushes through to Gooten where it is produced, packed, and shipped. Plus, Gooten's customer service team is seriously the best. So helpful and prompt with communication.

Prints & Plants
United States
About 4 years using the app
May 6, 2020

There was a learning curve setting it up- but once it is set up it runs very well. My only complaint is that it doesn't automatically pull items from the store when they aren't available on Gooten. It is almost self-sustaining.

Raw Fed and Nerdy
United States
Almost 4 years using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We greatly appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team.

Edited April 23, 2020

I have been using Gooten for about a year now to dropship products to my clients. They print a good product at reasonable price. I wish they had a online customer service chat, but they typically email back within 1-2 days. I will continue working with them in future.

C.B. Design Creations
United States
Almost 4 years using the app
March 11, 2019

Working with Gooten has been great since the beginning of our connection. They were so helpful to all of our needs, big and small. Very responsive customer service team as well! A great variety of products to choose from, and they have welcomed our suggestions as well. Love their customer interface, very user friendly. Overall, great company to work with!

Highway 3
United States
Almost 4 years using the app
May 6, 2020

I began using about 2 months ago I have used other companies before. The products they provide for our designs have met with the approval of my customers.
It is easy to add products to my Shopify storefront.
The product selection is wonderful.

During the Corona Virus, they did have a mask cover. Prompt with keeping us informed on delays and asked us to stop selling when the delays became ...

WhatnotGems
United States
Almost 4 years using the app
Gooten replied June 19, 2020

Hi, thank you for your review! We appreciate your feedback and are happy to hear you enjoy using Gooten.

May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
United States
Over 3 years using the app
April 23, 2020

App integration was easy. They have a good selection of items for what we need. Just wish they had the hat design aspect.

Black Beard Brigade
United States
Over 3 years using the app
April 23, 2020

I don't have much experience with Gooten's actual product quality as we only use it to fulfill a few of the items we offer, but I give it full stars for breadth of catalog as well as support in getting things set up. Seems like a great company.

BlackPast
United States
Over 3 years using the app
July 29, 2021

Gooten is super easy to use and has an awesome range of products that I wasn't able to find elsewhere. My customers love the variety and the ordering process has been super easy. Love option to customize branding on packaging!

Andrea Kruszka Photography
United States
Over 3 years using the app
Gooten replied August 4, 2021

Thank you for the review, Andrea! We are thrilled to know that we're helping your business grow! We appreciate having you as a partner! Thank you for scaling with Gooten!

April 2, 2021

So far so good! The team at Gooten has been very responsive and the integration has been seamless. I look forward to continuing doing business with Gooten!

KISS ME I'M VACCINATED
United States
Over 3 years using the app
Gooten replied April 12, 2021

Hey there! Thank you for writing us a review and congratulations on your vaccination(s)! We are so happy to have you on board with us and look forward to working with you ...