Reviews (515)

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify, offering a broad range of high-quality products like throw pillows, mugs, and apparel. They highlight the user-friendly platform, fast shipping, and excellent print quality. Additionally, responsive customer service and valuable educational resources are noted for enhancing business growth and expanding product offerings efficiently.

June 12, 2022

Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.

horgadis.com
Vietnam
6 months using the app
April 24, 2020

pretty decent, prices are decent, shipping is decent, the whole service is pretty decent. customer service is pretty good too!

Sukoon.Clothing
Canada
5 months using the app
April 23, 2020

Great quality products, huge selection of items. My only criticism is the shipping times, which can be longer than what customers expect, although they do take 4 days (usually) to produce the products so that’s part of the process.

Bad Co. Printing
United States
5 months using the app
April 26, 2021

A variety of products so I'm excited to get my sample products (pins, AOP sweatshirt and stickers)... I'm still waiting 2 weeks in for my order to be processed....
However, no complaints from my customers so far for the greeting cards I've ordered.

Ted & Buns Creations
Australia
5 months using the app
Gooten replied April 27, 2021

Hey there! We are so happy to hear that you are enjoying working with us. We really appreciate your feedback and hope to hear a positive review once your products arrive. Thank you for scaling with Gooten!

January 23, 2018

I love them but... Their imaging sizing requirements have always been an issue for me. I even ordered a sample blanket, and even though it met the requirements, it still did not come out right. The customer service is great, just the imaging requirements could be a little clearer or more cut and dry

Tantlr
United States
4 months using the app
September 23, 2020

I like the range of products they offer but would wish that there would be more branding options and more products produced and shipped in Europe. Also the shipping is very high. I like gooten but there are some things to improve! :-)

BEL IVE Clothing Co.
Germany
4 months using the app
Gooten replied September 24, 2020

Hey there, thank you so much for your feedback! We are always striving to improve and create the best space possible for our partners to succeed. We're so glad that you are satisfied with the product selection, and will pass your feedback about branding options along to the team! Thanks again, and we look forward to continuing to work with you.

April 25, 2020

This app has given me the ability to make some truly quality products. I mainly use them for Tumblers and i love the way they come out. I do have one gripe about them though. The tumblers are a spin lid, not a slide lid. I would much rather they change that but the quality of my products have been exceeding my expectations.

Medic Express Co.
United States
4 months using the app
August 14, 2020

We use this app to sell canvas on multiple stores. Can't speak for the other products, but they quality of their canvas is really great and the price is fair. They've had some issues with support during covid, but they are actively working on fixing that issue.

Magna Canvas
Belgium
4 months using the app
Gooten replied August 20, 2020

Hi there, thank you so much for your review! We are glad you are pleased with your canvases.

April 30, 2020

I used this app 1 month ago in order to create my own pillow for my Brand. Price is expensive vs other similar shop but the product has a good quality. My advice is to improve the photo to upload in our e-commerce.

MonkeyTravel
Italy
3 months using the app
May 1, 2023

Gooten has great quality products and awesome customer service if you can't find the answer that you need in their support center. I especially like how I can upload a variety of artwork for the same product with such simplicity. For example, sometimes, a white hoodie will need slightly different font colors from a black hoodie.
Gooten made it so easy to upload the slightly different artwork. Iam a new customer but I am looking forward to working with them.

Still Str8
United States
3 months using the app
Gooten replied May 19, 2023

Hi there! Thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this!