Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this print-on-demand app for its user-friendly interface, wide range of high-quality products, and competitive pricing. It's praised for its seamless integration with Shopify and diverse customization options. Many highlight the responsive customer service and fast shipping times. Unique features such as customized neck labels for sweatshirts and hoodies are also noted. The app is described as easy to install and integrates well with Shopify.

April 27, 2020

App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.

C&NY Toxic Wear
United States
13 days using the app
October 16, 2020

I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.

TaraHuntDesigns
United States
11 days using the app
Gooten replied October 19, 2020

Hey there, thank you so much for taking the time to leave a review! We're so glad that you are satisfied with our product selection and are having a great experience with our services so far. We will most definitely note your feedback about mockups and relay this to the team. This is an area that we would like to improve in soon! As for the pet products, we are always adding fun new product additions to our site, so stay tuned! Thanks for being a Gooten partner.

July 16, 2022

Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.

Nahui Residence
United States
5 days using the app
Gooten replied October 5, 2022

Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!

November 16, 2022

Gooten is great! I love the shipping / production times and the products are much better quality than expected. Only thing I wish was better was the mock up image generation. Some of them did not look as great as I would expect.

chriskcreates
United States
5 days using the app
October 30, 2020

Very satisfied with the product selection, would like more options as well. Information was very understanding

Nicole Clothing
United States
About 20 hours using the app
Gooten replied November 12, 2020

Hey there, Nicole! Thank you for your review, we value the feedback of our partners! We carefully select the products in our catalog and do our very best to have a well rounded presentation of items available. Thank you for being a Gooten partner!

May 29, 2021

The app is simple to use. I love the interface. When I had questions about shipping and product cost, I was easily able to find that with a quick search.

mondaybythewater
Canada
About 17 hours using the app
Gooten replied June 10, 2021

Thank you so much for leaving us a review! We love to see that you are enjoying working with us. We look forward to working with you more!

March 11, 2021

The process was fairly smooth. I sold a canvas with them and it was produced and shipped on time, they manually checked to make sure my design was the right dimensions before they printed it which was nice

marsbite
Canada
4 minutes using the app
Gooten replied March 11, 2021

Hi there! Thank you for leaving us a review. We are thrilled to hear that your experience has been positive with us. We always love to hear of the ways Gooten is working with partners to help their shop!

February 24, 2016

Nice catalog but shipping costs are too expensive to EU

Thepartyville
Luxembourg
April 9, 2021

I'm trying out Gooten. I've been using Printful, but they don't have everything that I need. I was attracted to the puzzles. I received my sample and was impressed by the quality of the puzzle. Glossy and thick pieces pack into a white box with a clear cover. I would suggest better mockups. Thanks!

Julene Ewert
United States
Gooten replied April 13, 2021

Hey Julene. Thank you so much for leaving us a review! We are thrilled to hear you are enjoying working with us. Note taken for our mock ups. Thank you for your feedback!

September 29, 2023

Hanging With Jay Merch
United States
7 months using the app