Grapevine Post Purchase Survey , 159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants value this app for its simplicity, seamless integration, and affordability. It's praised for its intuitive interface that allows for easy creation of surveys, providing valuable insights into customer behavior and marketing campaign effectiveness. Features like monitoring NPS scores, real-life feedback, clear analytics, and integration with Shopify Flows are highly appreciated. The customer service is noted for its speed and responsiveness.
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Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.
Thanks for the great review Daniel and good luck with your campaign!
This App is a great way to find out where customers are finding you, or really any info that you'd like to know about your customer!
Plus, I had a question, emailed customer support on a Sunday & Steve got back to me with an answer to my question less than 20 minutes later (on a Sunday!!)
Great App, Great Support & it's Free!
Five Stars!!
Thanks for the great review Shlomo! We're really pleased that you like the app! Good luck with growing your store!
I Love this app ,it's simple free and easy to use.And looking forward to learning more about how this app works
Thanks for the great review, we're glad you like the app! I'm sure it won't take long for Customers to start providing responses to your survey.
Good app,.Just added it, was easy to install.
The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.
Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.
Good app. Simple and does what it states.
First Time using this app & found it easy & quick to use.
Very Easy to use, will recommend to other merchants
Thanks for the great review, glad you're enjoying using the app and thanks for spreading the word!
As usual with Union Works apps it is great. Gives me an insight to traffic, and not what I was expecting.
Interesting to see how it pans out over the year- a low cost tools that gives interesting feedback.
Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.
Thanks for the great review Kim! I'm glad you're making good use of our Post Purchase Survey to find out where your customers are arriving from. Hopefully it helps you to identify where to allocate your marketing spend.
This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.