Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (175)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

January 16, 2020

Very insightful, helps me decide how to make better sales strategies and funnels. I would recommend this,

My Joey
United States
5 months using the app
Union Works Apps replied January 17, 2020

Thanks for your review! It's great to hear Grapevine is helping inform your marketing strategies!

Edited September 13, 2017

It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.

Give a chance to this app and try it.Easy simple dashboard and really works.

Thank you...

Galenleather
Türkiye
5 months using the app
July 15, 2021

Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful

Eco. Cheeks
Australia
5 months using the app
Union Works Apps replied July 15, 2021

Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.

May 22, 2019

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!

Rita Phil
United States
5 months using the app
Union Works Apps replied May 22, 2019

Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.

April 15, 2021

Extremely useful app, highly recommend it. Provides great data and works without any issues. Easy to use as well.

Liber & Co.
United States
5 months using the app
Union Works Apps replied April 16, 2021

Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!

March 27, 2020

Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.

Stone Forge Studios
United States
5 months using the app
Union Works Apps replied March 29, 2020

Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!

November 3, 2019

Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!

NewVaping
United Kingdom
4 months using the app
Union Works Apps replied November 4, 2019

Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!

March 10, 2019

Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work

Shop Personalised Gifts
United Kingdom
4 months using the app
Union Works Apps replied March 10, 2019

Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!

June 11, 2019

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.

Muscle Engineering
Australia
3 months using the app
Union Works Apps replied June 13, 2019

Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!

January 13, 2019

This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!

blüm
United States
3 months using the app