Reviews (2,149)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

June 12, 2023

Fantastic app, great price and above all, unmatched customer support. Janat was very helpful! Thank you!

Cazza Petite & Zacks
Canada
9 months using the app
Growave replied June 12, 2023

Dear Cazza Petite & Zacks team,

Thank you for your kind words and for supporting our product. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 💖

Janat,
Growave Support team.

Edited September 18, 2017

Excellent App - great service - we had a hassle free experience with Kalys, Eldar and team. Great job guys. The value prop for the app is unbeatable for the amount of features on offer. Keep it up.

And not to mention the responsiveness to fix any issues / problems we encounter is amazing.

Skola Toys
India
9 months using the app
May 12, 2023

Growave is an exceptional app that efficiently fulfills its purpose, eliminating the need for three separate apps. The support team is notably proficient, with Aidana standing out due to her swift responses, clarity, and precision.

Prime HODL
United Arab Emirates
9 months using the app
Growave replied May 12, 2023

Dear team of Prime HODL,

We’re so grateful that you took the time to share your feedback with us 🥰. It’s our pleasure to serve customers like you ✨. You motivate us to be better!

Please let us know whenever you need our help 🙌🏻!

Edited June 25, 2019

you are attracted by the fact that you can have a great experience with all these features in an integrated package. Also, the service quality of the support is very good. It is fast, accurate, and responsible. Assuming, this is the best solution!

CALOBYE+ ONLINE STORE
Japan
9 months using the app
March 22, 2021

Very good app, no problems by far and surely would recommend to others. Very Important - Customer service on a level we would expect to be... Pleasure to deal with Tina today www.PierreFrancis.co.uk

Pierre Francis
United Kingdom
9 months using the app
Growave replied March 22, 2021

We would like to express our earnest gratitude to you for leaving such a lovely review team at Pierre Francis🙏🏻❤️,

You made our day bright and full of sense with your kind words and appreciation. Thank you so much for your recommendation and support. Btw, Tina is over the moon that you mentioned her name😍.

May you provide us with enough opportunities to serve you more and more🥳.

October 19, 2017

By far, this is one of the best apps I've added to my store. I love all the social features; how it shows what shoppers are doing. Makes my store look super busy. Plus, other incentives like getting customers to share your store with friends, reviews, and so much more. It really is everything in one! It's a must have!

Awemused
United States
9 months using the app
February 7, 2019

Customer support is very good! I'd try only Wishlist and I like it! In the next days I will try other app. Thank you

WuauShop
Spain
9 months using the app
March 31, 2022

This app has opened the door to a lot of new possibilities for my business. We have a rapidly growing membership base and also able to collect reviews by giving the members a good incentive. The support team is also always super supportive and very fast to respond!

DAMDAM
Japan
9 months using the app
Growave replied March 31, 2022

Dear team at DAMDAM,

Thank you for your detailed review of your experience with Growave✨. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.

Thanks again and have an amazing day❤️!

April 24, 2019

The support for this app is fantastic! We have been using the app for about 2 months and are so happy with the functionality as well as the support staff. They respond quickly and have been able to customize quickly as well. Alice is a rockstar!!

Muttropolis
United States
9 months using the app
November 2, 2023

Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!

Calla and Friends
United States
9 months using the app
Growave replied November 5, 2023

Dear Calla and Friends team,

We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍

At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out.

Please reach out anytime you need assistance – we're always here to help. 🤗

Best wishes,
Begaiym, Reputation Manager