Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

April 25, 2017

I have used the $9/month plan on the SocialShopWave App on my website for about a month... thus far it has been great. I mainly use the App for the Wishlist and Reviews portions and the team at SocialShopWave did a great job of integrating those onto my website.

In addition, they also provide coding experts that will work on your website for very fair rates. They are great at understanding specific coding concerns and addressing them directly. They know what they are doing!

Really couldn't be happier with their service at the moment and am looking forward to learning more about the other aspects of their App.

The trial is a good way to start if you are unsure about this App. And if you don't like something about the App while you are in the trial, just send them an email. You might be surprised how well they alter things to your liking!

Minifigreplicas
Canada
7 months using the app
July 4, 2022

Growave is not only a super-app but they have outstanding customer service (praise goes to Alex who was extremely helpful whilst I was setting up all the different apps on my website). To me, these days there are a lot of great app but not very often do I receive great customer service. Growave is a great example of customer-first company. Totally, totally recommend it.

Mascullino
Bulgaria
7 months using the app
Growave replied July 5, 2022

Hey Mascullino team,

We do appreciate your great feedback! 😍

I am happy that our app and customer service meet your expectations!
We are always ready to help our customers and we value your kind and positive words because it motivates us to work harder and help us to be better. ✨

Your friends at Growave 😊.

December 24, 2018

great app great support! highly recommend anyone to use this, the free tier alone is useful enough to start with

Popcorn General Store
Hong Kong SAR
7 months using the app
March 30, 2022

Got some issues with the icons not showing in the rewards menu, but after contacting customer support the problem was fixed. Great support and nice features!

Artisan Professionnel
Indonesia
7 months using the app
Growave replied March 30, 2022

Dear team atArtisan Professionnel✨,

Thank you for your kind words?. We’re grateful for your feedback and it’s our pleasure to provide the best possible service to our customers.
Thanks again, and have a great day 🥰!

December 9, 2020

Glad to have found this application. Very complete with several tools to engage with customers. In addition the customer service is quick and willing to help with special needs. Thanks Growave team!

デカトロン日本公式オンラインストア
Japan
7 months using the app
Growave replied December 9, 2020

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. Happy merchants like you are the best thanks for our hard work! 😊

Your valuable contribution is much appreciated!~

October 24, 2016

Before we even mention the amazing app i wanted to talk about the customer support. One word - AMAZING! the best we have seen on the app store in the 3 years we have been with Shopify. Any emails or customisations have been completed within hours, and in most cases within minutes. Absolutely first class support. For instance we asked if it was possible to have the social sharing app linked to a particular collection so we can do special promotions, no problem feature was added over this weekend to our store free of charge. It also looks like this feature will possible be added to their app in the future to!

The apps inside social shop wave are also fantastic and we are yet to try everything out to its full potential (we're busy re-writing product descriptions and updating SEO) but its clear this app has a lot to offer. Our customers are starting to use the social sharing feature making management of our store easier and allowing us to focus on our own customer service. We've not even tried the ratings app yet and a few other elements but can't wait too.

Eldar and his team are great, as are the features in the app. A very happy customer.

Barks Bunnies
United Kingdom
7 months using the app
September 29, 2015

Just what I was looking for and so much more. Support was great and expedient.

Indgn
United States
7 months using the app
August 5, 2021

Great support team and fast response and with great quality and the app is great and satisfy our needs... highly recommended.

DIGIT 7
Canada
7 months using the app
Growave replied August 6, 2021

Howdy team at Digit 7 🏬

Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. 😊

The whole team is working hard to deliver the best possible service, and it is true pleasure when we see results and appreciation from you ✨.

Have a good day and happy Growaving! 💗

November 27, 2014

Excellent Customer Care. SocialShopWave is a "Fantastic" and FREE APP. They really care about building your customer base. We at The Boxed Dragon Company would like to thank you :) :)

www.theboxeddragon.com
Canada
7 months using the app
May 4, 2017

Great customer service. Very fast replies and they know exactly what you want! Love their apps! Makes my website look more professional. www.shoplushjewels.com

Belatrizla
United States
7 months using the app