Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

January 31, 2022

fantastic support. they are always a few seconds away from every message I sent. Their troubleshooting is fast and usually done and dusted within 24 hours

Imperial Jewellery
Australia
7 months using the app
Growave replied January 31, 2022

Hi Imperial Jewellery Team✨

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app!🤞

We are so glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Our team here at Growave is happy to help out in any way we can✨

Take care and happy Growaving😇

January 7, 2021

I just signed up for the free version of this app a couple of weeks ago, and I'm super pleased with it. The free version has wishlist, reviews and social login. The customer service is incredible. Not only do they answer your questions quickly, but if you have a problem with something, their people can take care of it, free of charge. I'm planning to upgrade very soon and highly recommend this app.

Boutique BohoChic
United States
7 months using the app
Growave replied January 8, 2021

Hey-heeey team at Boutique BohoChic,

We are eternally grateful to you for subsidizing your time to share your insightful feedback. We feel so spoiled at the moment. Thank you so much for this feeling. 🤪

I admire your ability to see the advantages of Growave and acknowledgment of our efforts. We are exceedingly pleased to find you and we sincerely hope for everlasting cooperation.🤗💕

Once again thank you so much from the core of our heart and happy new year!

January 27, 2021

responsive customer service... i like! will definitely recommend to other customers. highly recommended

Third Day Co. Apparel
Indonesia
7 months using the app
Growave replied January 28, 2021

We are greatly obliged for your time and your attention to leave your warm feedback team at Third Day Co. Apparel, 🌹🌞

We are so gratified to have the opportunity to serve you. Customer support is the world to us and we put our hearts to keep it top-notch.

Thank you very much and we hope for fruitful cooperation and new adventures together. 💞

April 28, 2017

This is amazing app and the support of staff is just a perfect.

Personally I have been struggling with Yotpo with its high pricing so I needed some alternative to control my budget. SocialShopWave does almost all features that Yotpo does but reducing quite good amount of expense.

Staff are very kind and passionate to support, response is a speed of lightening.

You should try this, you won't regret.

Thanks team!

Deal4u Ae
United Arab Emirates
7 months using the app
Edited April 6, 2022

We have nothing but good things to say about Growave and the team behind the app! We chose to move to Growave after wanting to limit the apps we had and cut down on costs. Just before the move, we were using smile.io for points, Judge.me for reviews, an Instagram feed app, and our native theme wishlist. So, we had 3 apps and a native wishlist that did not connect with each other, all which cost us a good chunk of change each month. Growave was suggested to us by our theme developer The4 which tied in nicely with the theme and really brought an all-in-one loyalty system to our website. The 3 biggest improvements for us were: 1. VIP Tiers for our rewards program - This feature costs $600 a month with the smile.io app, and we have it included in our $15 a month plan. I have not seen another app with VIP tiers at an affordable level, which is a huge selling point. 2. Points for tons of actions. With the smile.io app, we could only give points for simple tasks such as sharing to FB and Instagram. With Growave, we've been able to include two of the most important actions: Points for reviews and points for newsletter signup. Having these two actions as standard in our plan without having to pay for the higher cost plan is just awesome. 3. The reviews section is awesome and we can also now have a 'Shop Our Instagram' page where we can link products to photos and customers can purchase directly through that section. But the 3rd biggest improvement for us, and the one that really sold us, is the support team. I've been working with Tina and Alex for almost 3 weeks now, asking them to make minor changes and help me adjust the program to fit our needs. Each time I message in, they either fix it on the spot, or send the request to their development team who then makes the changes for me. We've talked daily going over a few things that I had questions on, and each time I was met with a positive attitude, funny conversations, and gifs in chat. They really go out of their way to make their customers happy, and this is how you create an awesome experience. I've even talked about Growave with a few business partners and responded to questions on Reddit when people are looking for a great rewards/review app. With the help of the entire Growave team, we've been able to seamlessly transfer all our customer's rewards points, all our reviews, and create an all-in-one program that is native to our website that looks as if it was built for us. No "We reward with XXXX" branding, no logos in the reward emails, and all customer side notifications can come from and email address you choose, rather than the email address of the app. It's truly been a great experience with these guys and we're happy to have made the jump and switch to Growave. If you're reading this, then test out the app for yourself and see what I'm talking about! You're gonna love it!

Yoga Junkies
Austria
7 months using the app
Growave replied April 8, 2022

Hi Yoga Junkies team,

We are so grateful for your 5-star review 🤗. Thanks for sharing your rating with us and the community. We’re thrilled to hear you enjoyed our app. Your comment has given us valuable insight into the services that we provide at Growave. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! We sincerely thank you for taking the time to share your thoughts with us 💙.

Sincerely,

The whole team at Growave ❤!

February 24, 2021

Amazing service!!! They could solve every Problem I had and also managed to change some Design issues. Perfect! Can totally recommend! :)

Indie and Naia
Germany
7 months using the app
Growave replied February 26, 2021

Thank you so much for leaving five-star review team at Indie and Naia,

If you could see the delight on our faces now 😁, we are overjoyed that we have exceeded your expectations and made you feel happy. Our assistance does not end here, if anything comes up, please don’t hesitate to contact us.💞

November 19, 2014

Great app and easy to install, even the developer will help you if you can't. A+ support
Thank you

Mad Nerd
United States
7 months using the app
April 27, 2023

Amazing service getting me setup from Begi! Hopefully the app helps with increase in repeat customers, it seems very good!

Snack Squad
United Kingdom
7 months using the app
Growave replied April 27, 2023

Dear team at Snack Squad🥰,

Thanks for the awesome review about Growave💕. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our support team. Thanks for choosing us🙌🏻!

February 10, 2021

Where do I begin, I can't write in words how thankful I am for their customer service. First of all, the reason I choose Growave for our website's Wishlist function is because the clean and tasteful design. They let us customise Typeface and colours to match the look of our website. The other apps have clunky, messy border and box that can't be edited out. Growave let you go bare and minimal if you want to. The integration could be done by yourself, but in my case it doesn't work. Tattu and her team wasted no time in replying and help integrated the whole Wishlist system into my site over the a couple days. One thing to take note is, you might want to check what it's going to look like when the whole Wishlist system is installed into your header menu. In my case, the dropdown of 'My account' wasn't really necessary, so Tattu and her team quickly help me removed them. There are other problems where Growave's snippet crashed with my Theme's widget (in this case, the mobile search bar). But the point is you can always count Growave's customer service team to be the most responsive, sympathetic and effective problem-solving oriented team ever. The apps has its flaws (the integrations and codings are not that simple to do for non-developers), but the design and customer service outweighs that problems greatly. I appreciate that a lot. They also have many interesting and useful apps I hope to come back and install later, may be for a pro plan when our store expands. You just want to do business with them after witnessing their amazing service for the whole week with only free plan. Go for it!

Sugar & Cream Vintage
Thailand
7 months using the app
Growave replied February 10, 2021

Words cannot describe how grateful we are for such a genuine and amazing review. While Sugar & Cream Vintage places stars next to Gorwave, your team is our real star. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes you the star. 🌟

We are beyond happy that you are loving our Wishlist app. For you to name the design of our Wishlists “clean and tasteful” - is the best compliment! Besides that, widgets and colors can be easily customized & edited from the admin panel.

It is not hard to imagine how hard it might seem to start using something new, but no need to worry, because our support team is always there to assist our beloved customers in any matter they have. 😇

We always try to respond and fulfill requests as quickly as possible and the fact that you called our customer service the most responsive, sympathetic and effective problem-solving oriented team ever - just made our day and put smiles on our hearts. ❤️ It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.

It was such a pleasure for us to work with your team and we cannot wait to see your store to grow even bigger! 😍 Please be sure to come back and try out other interesting and useful apps of Growave. We are looking forward to working with you again! ✨

Best regards & take care. 💖

November 20, 2014

I have worked very closely with socialshopwave developers. They are very flexible, responsive and helpful in fixing integration issue including the ones coming from my our website HTML/CSS.

The concept of social login, faves, following up the users and checking out other users' profiles. Very cool ideas and helpful in putting up a user/customer community!

Above all - it's all FREE!!!

WTG, guys!

Gurinder Creations
India
7 months using the app