Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

March 30, 2022

Got some issues with the icons not showing in the rewards menu, but after contacting customer support the problem was fixed. Great support and nice features!

Artisan Professionnel
Indonesia
7 months using the app
Growave replied March 30, 2022

Dear team atArtisan Professionnel✨,

Thank you for your kind words?. We’re grateful for your feedback and it’s our pleasure to provide the best possible service to our customers.
Thanks again, and have a great day 🥰!

December 9, 2020

Glad to have found this application. Very complete with several tools to engage with customers. In addition the customer service is quick and willing to help with special needs. Thanks Growave team!

デカトロン日本公式オンラインストア
Japan
7 months using the app
Growave replied December 9, 2020

We thank you for sacrificing your precious time to provide us with such wonderful feedback! 🥰

We are more than happy you're pleased with our tools as well as the customer service. Happy merchants like you are the best thanks for our hard work! 😊

Your valuable contribution is much appreciated!~

October 24, 2016

Before we even mention the amazing app i wanted to talk about the customer support. One word - AMAZING! the best we have seen on the app store in the 3 years we have been with Shopify. Any emails or customisations have been completed within hours, and in most cases within minutes. Absolutely first class support. For instance we asked if it was possible to have the social sharing app linked to a particular collection so we can do special promotions, no problem feature was added over this weekend to our store free of charge. It also looks like this feature will possible be added to their app in the future to!

The apps inside social shop wave are also fantastic and we are yet to try everything out to its full potential (we're busy re-writing product descriptions and updating SEO) but its clear this app has a lot to offer. Our customers are starting to use the social sharing feature making management of our store easier and allowing us to focus on our own customer service. We've not even tried the ratings app yet and a few other elements but can't wait too.

Eldar and his team are great, as are the features in the app. A very happy customer.

Barks Bunnies
United Kingdom
7 months using the app
September 29, 2015

Just what I was looking for and so much more. Support was great and expedient.

Indgn
United States
7 months using the app
August 5, 2021

Great support team and fast response and with great quality and the app is great and satisfy our needs... highly recommended.

DIGIT 7
Canada
7 months using the app
Growave replied August 6, 2021

Howdy team at Digit 7 🏬

Thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. 😊

The whole team is working hard to deliver the best possible service, and it is true pleasure when we see results and appreciation from you ✨.

Have a good day and happy Growaving! 💗

November 27, 2014

Excellent Customer Care. SocialShopWave is a "Fantastic" and FREE APP. They really care about building your customer base. We at The Boxed Dragon Company would like to thank you :) :)

www.theboxeddragon.com
Canada
7 months using the app
May 4, 2017

Great customer service. Very fast replies and they know exactly what you want! Love their apps! Makes my website look more professional. www.shoplushjewels.com

Belatrizla
United States
7 months using the app
March 5, 2021

The wishlist function is totally amazing and nothing beats their customer support who are very well knowledgeable and approachable (and fast to respond to any sort of inquiry). They are open to adjusting their codes for you so it looks pretty on your site.

Tankobonbon
Philippines
7 months using the app
Growave replied March 5, 2021

Heeeeey team at Tankobonbon 👋🏻❤️,

The word "thank you" will never be enough to express our appreciation for you for leaving your feedback and investing your time. You can not imagine, how your words vital for us and impact Growave's life.

We are so thrilled to have such a supportive and generous customer like you, we can not wish anything better 💎.

Btw, we love your store, it is so interesting and varied that we just want to get lost in it and become the hero of one of those stories 📚🧜‍♀️🤩.

February 12, 2023

great service to fix my quick login issue and the google review issue. Begi is so patient for my complicated issues.

Olynvolt
United States
7 months using the app
Growave replied February 12, 2023

Dear team at Olynvolt💫,

We really appreciate you taking the time to leave us a review💖. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience🥰.

Thank you for choosing Growave✨!

Edited March 17, 2020

We had some issues with growave but the support is awesome and helped us within a few hours. The app might not be the best fit for us but the support is really good.

JCMaster Beauty
Germany
7 months using the app