Reviews (2,150)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

February 2, 2022

So glad I googled best rewards apps before switching to yet another app that everyone talks about and is nothing but headaches, Growave was mentioned as the top app on every blog I came across so I gave a shot and found not only a versatile app but and amazing team behind it always available and ready to take action on everything I threw their way, I wanted my program to match my store and needs I was tired of me having to match other apps limitations, the Growave team handled everything immediately I'm talking about 8 am CST to 2 am CST it didn't matter when I was working they were too blows my mind. Overall my top app for 2021-2022 thus far. A must have!!!

Avanchy Sustainable Baby Dishware
United States
8 months using the app
Growave replied February 3, 2022

Dear Avanchy Sustainable Baby Dishware Team 🌼,

How nice to hear such beautiful, warm, and most importantly honest and sincere words from our beloved customers! We are very happy to meet your expectations 😊.

Our whole team tries very hard to offer the best product as well as excellent service.

The Loyalty & Reward program is loved by many of our users. And we, in turn, do not stand in one place and try to improve every day 😎.

Thanks again and happy Growaving! 💙

March 10, 2020

This by far was the best app that I have used through Shopify. The response to my questions we're fast, detailed and so helpful. They were a lifesaver with integration around my Instagram layout, saving me hours of works and frustration, and it looked beautiful. They assisted with setting up my reviews, rewards and wishlist and that tool has been extremely useful. I would love to use them for other projects 100%. Alice and the team couldn't have been better! A+ A+ A+

Cooper & Finley
United States
8 months using the app
August 9, 2022

The app is awesome and full of great features and the support is stellar. They do care about their client and go above and beyond to solve any issue or concern one might have very promptly. Thank you, Tina, for all your support!

Vasile and Pavel
Romania
8 months using the app
Growave replied August 9, 2022

Hi Vasile and Pavel😊,

We are so delighted that you rate our service as 5-Star as we strive to provide just that for all our customers. Your review means a lot to us and lets us know we’re on the right track❤️!

Thanks again for the review and for being such a great customer✨.

May 26, 2023

I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!

Mona Lisa Pure
United States
8 months using the app
Growave replied May 26, 2023

Hey Leah and team at Mona Lisa Pure,

Thank you for your kind words. We really appreciate it.🥰

Thank you so much for taking the time to leave a review. We value your support and loyalty, and we're honored to have you as part of our community. 💕

From our side: we are trying to provide the best possible service and improve our app from day to day. 🤗

Once again, thank you for your kind words and for choosing us.❤

August 30, 2018

Outstanding, 10 out of 10. I am the person that hardy leaves a review. However, for the team at ssw I will take out the time.

They have taken out the time on many occasions. In fact, diligently then 99.9% of the other apps I have used.

You have a issue, they will solve it. You email them, or use the in app chat box they will response in minutes or within 24 hours.

All of the coding they do, this app is worth every penny. I know, they are going to be the top app in its class on shopify.

Thank you

Joe

The Art Gallery Nyc
United States
8 months using the app
February 21, 2019

This is a really nice app with a lot of features I was looking for to create fun and effective methods to create user engagement.
I've integrated several features at this point and starting to roll them out via social media.
Features such as $2 off a shirt just by sharing with a friend and that friend can do the same. Also created a good 1/2 dozen other reward based discounts so people can get points by sharing, liking and even submitting reviews.
Activated wishlists so people can track items they like and get emails reminding them of those lists. There's still more to do but its a start!

I Just LOVE Music
United States
8 months using the app
April 19, 2021

This app contains a lot of features that are necessary for an EC site. It is effective in increasing customer loyalty. The support from the developer is also very good.

GalleryCC
Japan
8 months using the app
Growave replied April 21, 2021

Hi GalleryCC team,

Howdy? 🤩

Our hearts are still smiling because of your review. We are incredibly grateful for the trust you put in us. As a team, we will try our best and keep seamlessly assist you and your art. 👩🏻‍🎨🧑🏾‍🎨

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters!

May 18, 2017

5 Stars for sure. The Support is very knowledgeable and capable of handling various technical issues.

Peppyhk
Hong Kong SAR
8 months using the app
February 28, 2019

Really cool app, probably the best of its kind. On top of that the support is very good and helpful so you will not have any issues.

Kreative Hedgehog
United Kingdom
8 months using the app
April 26, 2022

this app is amazing. affordable price for all the tools and functions it has. Moreover, the customer service from the team is just unbeatable. Alice, Alex, and Tina are amazing! thank you all!

The Online Magic Store
Canada
8 months using the app
Growave replied April 27, 2022

Hi The Online Magic Store team,

We are so thankful that you found the time and left us this amazing review. 💛
And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you.😇

Your words are priceless, so you are 😊.