Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

February 19, 2024

Excellent suivi et équipe très réactive en cas de problème !
L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème !
Je suis très content et je recommande grandement cette application.

Théia Candle Switzerland
Switzerland
About 1 year using the app
Growave replied February 20, 2024

Salut, Théia Candle Switzerland team!

Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand.

Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖

Begaiym, Client Care Specialist

January 10, 2024

Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend

Cafe Najjar
Egypt
8 days using the app
Growave replied January 11, 2024

Dear Cafe Najjar team,

Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖

Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app!

Begaiym, Reputation Manager

February 22, 2024

Kind and attentive support. Always get back to you in a timely manner and answer questions. Very satisfied so far!

OakieBees
United States
26 days using the app
Growave replied February 25, 2024

Hello, OakieBees team,

We greatly appreciate your positive feedback!🥳 It's fantastic to know that our team's dedication to providing kind and attentive support has left you satisfied. We're committed to maintaining this level of service and ensuring that your needs are always met promptly.

Should you have any further inquiries or require assistance, please feel free to reach out. Thank you for choosing us! 🥰

Begaiym, Client Care Specialist

February 2, 2024

fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend

L'archivo
United Kingdom
3 months using the app
Growave replied February 4, 2024

Hey, L'archivo team,

We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb.
If there's anything else you need, don't hesitate to let us know! ✌️

Begaiym, Reputation Manager

April 25, 2024

good!

Suburban
Hong Kong SAR
Almost 3 years using the app
Growave replied April 29, 2024

Hi there, Suburban team,

We're delighted to receive your 5-star rating and to know that you had a positive experience! 😍🌟 Your satisfaction is our priority, and we're committed to maintaining the high standard of service you deserve. Thank you for choosing Growave!

Best regards,
Begaiym Client Care Specialist

March 17, 2024

The app works very well, and the best of all is the technical support, very responsive, helpful and friendly.

SLEEKEO
Canada
8 days using the app
Growave replied March 18, 2024

Hello,SLEEKEO team,

Thank you so much for taking the time to share your experience!🥰 It's fantastic to know that you find our app to be working well and that our technical support team has been responsive, helpful, and friendly.

Providing excellent service is always our top priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! 🚀

Begaiym, Client Care Specialist

December 7, 2023

Growave is a great addon + the support is amazing!
Go for it!

Clan Earth
India
Over 2 years using the app
Growave replied December 8, 2023

Hey, Clan Earth team,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and appreciate our support. Your satisfaction is our priority, and we're here to assist you every step of the way. Cheers to a great partnership! 🥳

Begaiym, Reputation Manager

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
Growave replied July 1, 2024

Hi, Sonia and the team at ALECRIM.lab,

It is Ayana from the Growave support team 💫 . Thank you for reaching out and leaving us a review.

Regarding your question about deleting all data from your site, we can assist by asking our dev team to remove any remaining code from our app. To do this, we'll need access to the Apps, Themes, and Settings sections of your Shopify store. Please share the collaborator code with us at support@growave.io so we can proceed with the request. We have also sent this information to your email, so please kindly check your inbox.

Thank you in advance! We look forward to assisting you.

Ayana,
Customer Support Team ❤️

February 13, 2024

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Ribcap - Fashionable medical helmets and protective headgear
Belgium
About 20 hours using the app
Growave replied February 14, 2024

Hello, Ribcap - Fashionable medical helmets and protective headgear,

We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗

Begaiym, Client Care Specialist

November 26, 2023

I love them~

H22
United States
10 months using the app
Growave replied November 27, 2023

Hey H22 team,

Thanks a bunch for the awesome 5-star review! We're super happy you love what we do. Your support means a ton, and we're really proud we could make you happy. Can't wait to help you out again! 😍💗

Cheers,
Begaiym, Reputation Manager