Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited May 13, 2020

Affter I did have some problems, they appologized and they did a good job. The issue overall seems to be fixed and they dealt professionally with the situation. So it´s just fair to change my review and give them a second chance.

FlexibleBack™
Germany
6 months using the app
November 7, 2022

Supporto cliente facile da raggiungere e molto gentili per ogni richiesta di configurazione dell APPS ,Really great work and excellent services offered by you, thanks team support ..........

bigeshop
Italy
6 months using the app
Growave replied November 10, 2022

Dear team at Bigeshop!💕

Thank you so much for your kind words🤞 we truly appreciate it and your words motivate us to make our customers happy and drive us to provide excellent service.

Happy Growaving! ✨

January 15, 2020

This app is perfect. Lots of features to improve your store with a very professional feel, there is no silly games or spin wheels which make your store feel amatuer.

The Customer support was amazing, and completed many tweaks which I asked for, all for no extra charge.

Give the app a try.

Case Warehouse
United Kingdom
6 months using the app
May 14, 2018

The app does what it says. The interface is beautiful and easy to use. And in case you face any problems, the customer support is amazing! They're always willing to help. Regardless of what plan you're on!

Superheroteeshop
United States
6 months using the app
July 27, 2021

We selected this app after a long-term search to find the best solution for our shop. No we have 4 apps of 5 set up. Until now we havent had any problems or malfunctions. We though have many "little" customization tasks, setting the looks to match our store design, and they always made them for us, in addition, quite quickly! Thank you guys for that, sometimes we feel guilty when we find a new detail to be customized... :) The features we got using Growave are amazing, and the look of the app is gorgeous. They add so much to our store! Plus, people started to use very quickly, and of course it means UCG for us. Biggest task to solve is translating the app, just like Shopify, to translate it - if you dont use it in English - is quite a big work, but you have to do it once...The last app we will launch is Rewards, we are afraid of it a bit, hope we will find the good settings. Now we are still working on setting and customizing the notification emails, and then release it :) We will add an update later to this review, but what we have experienced and saw until now is definiately 5 stars. Thanks guys!

loftandvintage.hu
Hungary
6 months using the app
Growave replied July 29, 2021

Heya Loft&Vintage team 🙋‍♂️,

What wonderful and very detailed feedback on us. We are so impressed by it and we do thank you from the bottom of all our hearts. This has been an incredible experience for us too to work on your shop to make it not slightly, but greatly better 🎊.

The very difficult thing is to earn trust, and this is our main goal as well. We work hard and don't even consider refusing you with even small details that need to be changed, cause we know how important it is to you and your business.

We are already working on enabling multilanguage to our app, this task is already added to our roadmap for this year. Enriching Growave with key features on market and making it easier for you to use is what we are aiming at.

Thank you very much for your kind words, we will keep going and earning your trust from day to day. This is our biggest pleasure - to see you satisfied with our services 😉.

June 27, 2016

Fantastic app. It's easy to use.Would highly recommend this app. Not forget their support. Very helpful and responsive

Crowzero
United States
6 months using the app
Edited October 16, 2014

Pretty cool idea, great support! They have helped us with any issues we have had. We're slowly trying to implement the features at http://claytonstormhall.com.

CLAYTON STORM HALL
United States
6 months using the app
March 18, 2016

Very effective set of apps in one application. Has enough features to help you expand your store and Eldar was extremely helpful in helping fix some mistakes we made with the html code. Would highly recommend it!

Rare Breed Apparel
United States
6 months using the app
February 29, 2020

Super easy integration with the help of Customer Happiness Specialist! Kalys was super helpful and made the process seamless.

LUXE+LAVISH
United States
6 months using the app
January 15, 2016

I love all the new features. Support is super fast with integration issues. I just wish it was slightly cheaper.

Arissa Kandis Clothing
United States
6 months using the app