Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

February 8, 2024

Really good functions and Excellent customer support I liked so much.

Baredoo Fitness
United Kingdom
About 1 month using the app
Growave replied February 11, 2024

Dear Baredoo Fitness team,

We truly appreciate your positive review! It's great to hear that you found our functions to be of high quality and our customer support exceptional. Your satisfaction is our goal, and we're dedicated to ensuring that your experience with us is nothing short of excellent ✨🥳

Begaiym, Client Care Specialist

March 11, 2024

Thank you very much !I like this app very much!
工作人员非常耐心帮我们修改问题。100%推荐这个插件。
功能非常齐全。

Threecats
China
5 months using the app
Growave replied March 12, 2024

Dear Threecats team,

Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority.

Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖

Begaiym, Client Care Specialist

March 24, 2024

SUPPORT

UNTOUCHED UNITED
Hong Kong SAR
Over 4 years using the app
Growave replied March 25, 2024

Hi there, UNTOUCHED UNITED team,

We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶

Begaiym, Client Care Specialist

November 15, 2023

I highly recommend this app. The rewards program is wonderful + review functionality, wishlists and shoppable Instagram galleries! The level of support from the Growave team is outstanding and unbelievably responsive.

UROKO
United States
11 days using the app
Growave replied November 16, 2023

Hey UROKO team,

Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌

Best regards,
Begaiym, Reputation Manager

February 3, 2024

Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!

shopstartups - Entdecke kuratierte Startup-Produkte
Germany
5 months using the app
Growave replied February 4, 2024

Dear shopstartups - Entdecke kuratierte Startup-Produkte,

Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support.

Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙

Best regards,
Begaiym, Reputation Manager

May 3, 2024

Good

AMMSUN Beach Umbrella
Hong Kong SAR
11 days using the app
Growave replied May 6, 2024

Hello, AMMSUN Beach Umbrella team,

Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have.

Thank you for choosing us! 🥰

Begaiym, Client Care Specialist

December 29, 2023

Facile de compréhension et d’utilisation! Les fonctionnalités ajoutent un plus à l’expérience client.
De plus le service d’aide est très réactif et réponds rapidement.

KOREANISTAS
France
About 1 month using the app
Growave replied January 1, 2024

Bonjour, KOREANISTAS team!

Thank you for your kind words! We're thrilled to hear that our product is user-friendly and that the added features enhance the overall customer experience. Our support team is committed to providing quick and responsive assistance. If you have any further feedback or questions, feel free to reach out. Merci beaucoup! 🥰

Begaiym, Reputation Manager

Edited December 5, 2023

good support

Herzschmuck Schweiz
Switzerland
4 months using the app
Growave replied November 22, 2023

Dear team at Herzschmuck Schweiz,

Thank you for sharing your 5-star review! We're grateful for your feedback and thrilled that you've chosen us. Your decision holds great significance, and we're dedicated to ensuring your online shop's seamless operation. Moving forward, we are focused on continually enhancing your experience with us. Our support team is always at your service, ready to assist whenever needed. 🥰

Begaiym, Reputation Manager

December 20, 2023

Me sirvió

StrettoXpress
Mexico
4 months using the app
Growave replied December 21, 2023

¡Hola, StrettoXpress team!

Thank you for taking the time to leave a 5-star review - it means a lot to us! We're glad to hear that our service served you well. If there's anything else we can do for you or if you have additional feedback, feel free to drop us a message. 🤗

¡Hasta pronto! 🌟
Begaiym, Reputation Manager

January 23, 2024

Alles in allem sehr gut, Service wirklich perfekt. An den Übersetzungen ins Deutsche sollte gearbeitet werden, hier gibt es viele Fehler.

JAMILA jewelry
Germany
25 days using the app
Growave replied January 24, 2024

Hallo, JAMILA Jewelry team,

Thank you for taking the time to leave a 5-star review. We appreciate all our customers' feedback, and your opinion means the world to us.
We also want to express our gratitude for bringing to our attention the translation errors in the German language. We will take note of this and work on addressing and improving those issues. Your support and feedback contribute to our continuous efforts to enhance our services.

Vielen Dank, dass Sie sich für uns entscheiden! 💙

Begaiym, Reputation Manager