Reviews (2,150)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and array of features including loyalty programs, wishlists, and restock alerts. It integrates well with email platforms like Klaviyo, enhancing customer engagement and simplifying management. The 24/7 customer support is highlighted for its responsiveness and helpfulness in customization and issue resolution, making it essential for improving customer experience and supporting business operations.

June 24, 2020

Customer service is amazing. Every time I have submitted a request (3 times so far), the customer service have responded in a couple hours maximum and resolve the issue quickly. The features on this app are also great. I could not be more impressed with this app :)

Bahamaha
United Kingdom
5 months using the app
February 24, 2017

The Wishlist app is perfect! Works well for my site and the customisation and support these guys provided is second to none. Thank you!

Rx Rox
United Kingdom
5 months using the app
March 11, 2022

Very useful app, solves many problems that would otherwise need to be solved by long hours of coding.

Denice Roma
Italy
5 months using the app
Growave replied March 13, 2022

Dear Team at Denice Roma🥰

We’re so happy to hear you had a great experience at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again😇

Sincerely,
The whole team at Growave🤞

May 30, 2020

All in all an excellent bundle of apps all in one! Fits our needs and all the features work as intended. Kudos to the Growave team that helped so much with the integration, probably the best customer support I received in any app so they take the trophy!

Can't fault Growave so far because almost every bug was fixed by the dev team - Thanks guys!

The Friday Feels
Australia
5 months using the app
December 16, 2019

Excellent customer service. It has helped to consolidate our software stack, which has helped to streamline our marketing and outreach strategies.

LYFE Fuel
United States
5 months using the app
October 25, 2022

Great app with great and quick support. Asked them to modify something to make it different and it was done within a few minutes during the free trial.

Aroma Case
United Kingdom
5 months using the app
Growave replied October 26, 2022

Hey Aroma Case,

Thank you for having time and leaving us that wonderful review 🤗. We’re glad to hear that our team’s performance exceeded your expectations. We will do our best to continue to provide you with the highest level of service and product 💫.

Happy Growaving 💙

January 12, 2020

The team did a great job helping me with custom integrations. However, they tend to introduce bugs occasionally but were quick to fix them.

The only issue I have with them is the slow response time due to the time difference. North American stores will have around 10 hours of time difference since the developers are from Asia.

Lush Cosplay
Canada
5 months using the app
Edited June 5, 2019

This app is great. And their support team is amazing. They're always glad to help. Thanks a lot for Alice's support

Sandalsvibe
China
5 months using the app
January 12, 2025

I will recommend this plugin to others. I really value the speed at which customer service handles inquiries, and they’ve done an excellent job in this regard.

Eureka Ergonomic
United States
Growave replied January 14, 2025

Dear Eureka Ergonomic team,

Thank you so much for your kind words and for recommending our app to others!🌟

We’re thrilled to hear that you value the speed and quality of our customer service.
Our team works hard to ensure that all inquiries are handled promptly and effectively, and your feedback truly motivates us to keep improving.❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

April 27, 2023

Aidana at the Growave support team has been exceptional!
Very responsive and easy to communicate with.
My queries were handled very professionally and resolved quickly.
So far, so good. Would recommend Growave Rewards.

Ellie Jules
United Kingdom
5 months using the app
Growave replied April 28, 2023

Hi team of Ellie Jules,

We are so grateful to have such customers as you.
Your warm words are the biggest motivation for us 🥰✨!

Hope for long-term and fruitful cooperation 🙏🏻!

With love,
Growave team!