Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

May 13, 2024

Très facile d’utilisation

Lesdelicesdelaremone
France
2 days using the app
Growave replied May 14, 2024

Bonjour à l'équipe Lesdelicesdelaremone! 🍬

Thank you so much for your kind words and five-star rating! 💖 We're thrilled to hear that you're finding Growave easy to navigate. Creating a seamless user experience has been a labor of love for us, and your feedback fuels our passion to keep improving. We're here to support you every step of the way, so don't hesitate to reach out if you need anything!

Begaiym, Client Care Specialist

December 25, 2023

1つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。
特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。
いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。

こだわりの革 MARUYA selection
Japan
8 months using the app
Growave replied December 26, 2023

こんにちは! 🌟 こだわりの革 MARUYA selection

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users.

We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you.

ありがとうございました! (Thank you very much!) 🌈

Begaiym, Reputation Manager

Edited February 22, 2024

Edit: 9 years on and we're still happy with the constant development and excellent customer service.

It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites.

I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up.

Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.

The Rogue And The Wolf
United Kingdom
Over 8 years using the app
February 8, 2016

A really good app - looks good and works like a charm :). The same applies to support - Eldar has been really helpful and fast to answer.
Highly recommended!

Miapupe
Estonia
Almost 8 years using the app
July 7, 2016

Love all the features! Make my site much more fun !! Customer Service is OUTSTANDING!!

Essential Oil Style
United States
Over 7 years using the app
December 26, 2016

Before installing this app, I had to use many apps for some features like wishlists, reviews and social login. But SocialShopWave has all the features I need for my website. And this team is always trying to add new features and new updates.I recommend the app. Especially I highly recommend the app, if you need all the features.

Kollectionk
South Korea
Over 7 years using the app
Edited July 7, 2016

Our site isn't live as yet but this is a simple, fuss-free, fun app that really does make a lot of your work simpler when it comes to login, sharing, wishlists, etc. It's an all-round app and we do recommend it! Eldar's service is SUPER QUICK and SUPERB QUALITY. Thank, Eldar - will be pestering you for some more customization today though... :D

Eina Ahluwalia
India
Almost 7 years using the app
November 23, 2017

Amazing support, so fast that it feels like Kalys answers your questions before you even asked them! :-)

Majolie 2
Hong Kong SAR
Almost 7 years using the app
August 7, 2018

Very nice app the can push a store to a better exposure

Gemstonekingclub
United States
Over 6 years using the app
October 9, 2017

Absolutely excellent, support is just as excellent. Takes my site to the next level.

Rickshaw Journey
United States
Over 6 years using the app