Reviews (1,173)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its loyalty programs, wishlists, customer reviews, and referral programs, which boost customer engagement and repeat purchases. It's easy to set up and integrates well with various themes, including POS and Instagram widgets. The customer support team is noted for their responsiveness and helpfulness in customization and troubleshooting. Continuous updates ensure the app's reliability and effectiveness.

December 23, 2024

Very responsive and helpful with enquiries. Thank you to Janat for helping me fix an issue!

Oscha Slings
United Kingdom
Over 2 years using the app
Growave replied December 24, 2024

Hi Louise and the team at Oscha Slings,

Thank you so much for sharing your kind review! 😊 I’m thrilled I could assist you promptly. Your feedback truly means the world to us and inspires our team to continue delivering exceptional support.

I look forward to providing more assistance as our collaboration grows. 💕

Best wishes,
Janat
Customer Support Manager

October 23, 2024

I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!

HANNAH CANVAS
Canada
Almost 4 years using the app
Growave replied October 24, 2024

Dear Tran Thao Van and the team at HANNAH CANVAS,

Thank you so much for the awesome 5-star review! 💕
It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through!

If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙

Janat,
​Customer Support manager

November 15, 2024

Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !

Phi 1.618 - maison de haute maroquinerie française
France
Over 1 year using the app
Growave replied November 16, 2024

Hello there,

Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.

In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

January 21, 2025

A wonderful loyalty app, easy to set up and the customer service is also very responsive and helpful. Recommend!

Vplab Nutrition
Latvia
15 days using the app
Growave replied January 22, 2025

​Hello Vplab Nutrition team!

Thank you for your feedback on our app and 5-star review!

We’re thrilled to see that you really like our app! Your rating is very important to us, and we strive to improve it every day, bringing you new features to enjoy. Let’s grow together!
Thank you so much for choosing us!

Kind regards,
Customer support team

August 14, 2024

Excellent Customer Service!, The Service Team is very responsive to inquiries submitted and thorough/timely with the completion. The Growave tool has been very helpful for our company. Highly recommended!

Hattaché Beauty & Lifestyle Goods
United States
Over 4 years using the app
Growave replied August 15, 2024

Dear team at Hattaché Beauty & Lifestyle Goods,

Thank you so much for your wonderful review! 🌟 We're glad to hear that our team has met your expectations, and we're pleased that Growave has been beneficial for your business. Your recommendation means a lot to us, and we're here to support you whenever you need it. Thanks for being a part of the Growave community!

Best regards,
Anna from the Growave Support team.

Edited December 4, 2024

it works good, but you need the entry plan for a lot of things
But it has a lot of functions all together which is nice

Lovely Gifts By Felicia
Netherlands
About 1 month using the app
Growave replied October 24, 2024

Hi the team at Lovely Gifts By Felicia,

Thank you for taking the time to share your positive experience with the Growave app 🥰. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.

Best regards,
Yzat
Customer Support Manager

March 11, 2025

Very detailed support

Hegen Australia
Australia
About 1 year using the app
Growave replied March 12, 2025

Dear Team at Hegen Australia,

Thank you so much for your 5-star review! 😊 We're delighted to hear that you found our support helpful. Providing top-notch assistance is our priority, and it’s truly rewarding to know we’ve met your expectations.

If you ever need anything else, please don’t hesitate to reach out—we’re always happy to help! 🚀✨ Your support means the world to us! 💙

Best regards,
Growave Support Team

May 28, 2025

Gran aplicación con excelente soporte.

UMBERTO LUCE
Mexico
3 months using the app
Growave replied May 29, 2025

Dear Fabricio and the UMBERTO LUCE team,

Thank you so much for taking the time to share this wonderful review! 💖

We're absolutely delighted to hear that you're finding value in our app and that you’ve had a great experience with our support team. We work hard every day to deliver high-quality service and personal assistance, so your kind words truly mean a lot to us.

Please know that we’re always here to support you and help you make the most of Growave’s features. Should you need any further help or have any suggestions, don’t hesitate to reach out. 🤗

¡Gracias una vez más por elegir Growave y ser parte de nuestra comunidad! Siempre estamos felices de ayudarte.

Warmest regards,
Saule
Customer Support Team

October 8, 2024

Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.

Clean Beauty Market
Australia
About 1 month using the app
Growave replied October 10, 2024

Dear team at Clean Beauty Market✨,

Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist!

Thanks again for your support! 😊

Best regards,
Begi from the Growave Support team.

July 22, 2024

Tech support is always there to help. Fast response and very friendly.

Atmosphera
Canada
Over 2 years using the app
Growave replied July 23, 2024

Hey, Atmosphera team,

Thank you so much for your 5-star review!
We're happy to hear that you had a great experience with our tech support team.
Delivering excellent service is our top priority!

​If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊

Anna,
Customer Support Manager