Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

March 23, 2023

Great customer service! Janat is very helpful and answered any questions I had in a timely manner.

Diamond Tool Store
United States
4 months using the app
Growave replied March 23, 2023

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients.

We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future💖.

December 28, 2020

C'est l'une des meilleurs applications de shopify. Elle est très complète et le support est réactif pour répondre à toutes les questions. Vraiment au top et je recommande.

Rebeccah Beauty
France
4 months using the app
Growave replied December 28, 2020

Greetings of the day team at Rebeccah Beauty,

Our heartfelt thanks to you for sharing such lovely feedback. Thank you very much for your invaluable five-🌟 review and appreciation.

It is a grant having a Customer such as yourself who encourages and make our job more meaningful and valuable.

We hope for fruitful cooperation in the upcoming year and wishing you a season of joy and endless success! 🥳🤗

December 15, 2021

We installed Growave to help us develop a loyalty program for our customers and so far the experience we have had with the app has met all the needs we have. The customer service team at Growave have been extremely helpful in tailoring the app to meet our specific needs, they are quick to reply and always go above and beyond to help us get the most from the app.

BY JOHNNY.
Australia
4 months using the app
Growave replied December 15, 2021

Hello BY JOHNNY. Team🌞

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your awesome review and we're happy to hear that your experience with us is great and that we met your expectations. It means the world to us🤗

Over the years, we have made it our core business objective to deliver superior services. Our company considers customer satisfaction a top priority, and with your feedback, it's clear our customers are noticing our efforts. We are always looking for opportunities to exceed our customers' expectations💖💖💖

We look forward to serving you again!

Regards,
Growave Team✨

December 20, 2021

Using this app has upgraded my store and I love it! The wishlist feature is my favorite and is a feature that any store should have! The support team was proved very kind and helpful. I contacted Alex a couple of times and he got right back at me and helped me with my queries successfully! Keep going and stay one of the best shopify apps!

Gosh
Cyprus
4 months using the app
Growave replied December 20, 2021

Happy Monday to Gosh Copenhagen Team 🤩💄

Our team just had a chance to read your 5-star review and that's just WOW 🧨

Thank you very much for your kind words and for sharing your opinion with us. Yes, you are absolutely right! The wishlist is a feature that every shop should have!

We are very glad that our functions have upgraded your shop. May it flourish and grow your store further 🙏

December 26, 2019

Tattu has been unbelievably fantastic. Out of all the apps out there, I've experienced excellent customer service but she takes it to a whole new level.
She's extremely attentive, responsive, and will go the extra mile and beyond to make sure all your needs are met.
I was so impressed by the functionality of this app and her service that I have now installed this app on both my stores :)

EZ Organic Shop
Australia
4 months using the app
December 8, 2021

This is a great, all-encompassing app! It's ease of use and simple click and go setup lets you get up and running in a snap. I did have a few small things I wanted adjusted, and they were taken care of in a VERY timely fashion! The customer service polite, appreciative, and efficient. I HIGHLY recommend this app and look forward to a long, prosperous relationship with Growave!

Blue Mountain Beard And Body
United States
4 months using the app
Growave replied December 9, 2021

Dear team at Blue Mountain Beard And Body,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review🤗!

I’m glad to hear that you’re enjoying your experience with our app. We’re always looking for ways to improve, and it’s great to know that we are on the right track✨.

Thank you again for taking the time to share your feedback with us – it’s always appreciated💖.

December 17, 2020

Amazing app, best customer service and support. BRAVO!!! Reached them a couple of times, and got an immediate response.

Hobby Sense
Canada
4 months using the app
Growave replied December 18, 2020

Hello there team at Hobby Sense,😻

Thank you very much for taking the time to share your review. It means the world to us since we make every effort to deliver the best product and effective support.

Such encouragement proves that there is a huge sense in all that we do. We deeply appreciate that you have chosen us and we will go beyond and above to meet all your expectations!🤍

June 30, 2023

Amazing support by Growave team (Nurila). She resolved our query on the go. Very knowledgeable. So far I am liking this app.

Kashkiya
Australia
4 months using the app
Growave replied June 30, 2023

Hi, the team at Kashkiya! 💜

We’re really grateful and appreciate you taking the time to share your rating with us. 🙌

We’re glad that you enjoyed our service. It's our privilege to assist you guys. 🤗

Happy Growawing! 💥

Nurila,
​Growave Support team.

May 31, 2023

Amazingly made. Very creative and very intuitive to use. Not to mention how clever the whole idea about this is. Well done for the app! :)

ROYALTY FASHION
Germany
4 months using the app
Growave replied May 31, 2023

Dear, team at ROYALTY FASHION!

Thank you for your honest review of our app and for 5 stars.😍
We really appreciate you taking the time to share your rating with us and very delighted to hear such kind words from you. 🙌

Kindly feel free to reach us, we'd love to help you. 🤗

Nurila,
Growave Support team.

October 2, 2020

Amazing app that provides exactly what I need as far as wishlist and social login capabilities for my website. Customer service was fast and helpful. Would definitely recommend to anyone!

Jakarta Carpets
Indonesia
4 months using the app
Growave replied October 5, 2020

Jakarta Carpets, it feels so rewarding to receive such a sweet review from you! 😇

We are so happy to see that our customer service satisfied your expectations. Thank you too for your support!