Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive features including loyalty programs, referrals, rewards, reviews, and wishlist capabilities, which significantly boost user engagement and revenue. It is noted for its cost-effectiveness and ease of use, with functionalities like auto discounts and VIP tiers that simplify customization. Exceptional customer support is frequently highlighted, with staff ready to make custom code adjustments and provide efficient service. The app's integration with tools like Klaviyo and its multilingual support are also major advantages, enhancing its utility for a diverse range of online stores.

February 20, 2019

The support from the team can only be described in 1 word....
AMAZING! They are there to help and to customize the app to your needs.

Sportlicious Malaysia
Malaysia
4 months using the app
January 30, 2019

Great app that covers a lot of important features under one umbrella. Support is spot-on - always there and willing to help. They tweeked a lot of things for our website and put a lot of effort in on our behalf. Definately sticking with this app and I recommend it wholeheartedly.

Olivia Davenport Fine Jewels
Australia
4 months using the app
October 25, 2023

Great all-in-one solution app.
Also the support was truly perfect. All the customization, and error fixes.. they solved it all.
Especially Adil, who help us a ton of times. Thank you.

CAVA.LIFE
South Korea
4 months using the app
Growave replied October 26, 2023

Dear team at CAVA.LIFE,

Thank you so much for your wonderful 5-star review! I'm truly pleased to hear that our all-in-one solution app met your expectations and that our support team, especially Adil, was there to assist you every step of the way. Your feedback is invaluable, and it's customers like you that drive us to constantly improve and deliver our best. 🤩💙

Warm regards,
Begaiym, Reputation Manager!

June 30, 2022

Amazing app and support team ! Best Loyalty App i found after trying 3 other one , love it !! Instgrama gallery also helps our customer finding new products, it's perfect

Loëla
France
4 months using the app
Growave replied July 1, 2022

Hi team at Loëla,

Thank you so much for your kind words. 🙌 We are always trying our best to make your experience memorable, and we're glad that we've achieved it. 🥰

Our support team is online 24/7 and let us know if you need any assistance.

Happy Growaving! 💖

December 16, 2020

Really great app. Easy to install & customize to your needs, and their customer service team is super responsive.

Heliotrope San Francisco
United States
4 months using the app
Growave replied December 17, 2020

Greetings of the day team at Heliotrope San Francisco.

Allow us to express our deepest gratitude for your supportive attention and a five - star review!

We are ecstatic to hear that Growave meets all your expectations and we will try to keep up the good work.

Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.

Once again thank you very much and please kindly be informed that we are always here for you <3

May 10, 2017

Great app very useful, friendly efficient customer service love it!

Paradise Fashion Design
Australia
4 months using the app
May 19, 2020

I'm using this app for the Wishlist. So far, it's been great! A lot better than all of the others that I've tried. The support team is also very responsive and helpful. Happy to have found this app!

TARAH CO.
United States
4 months using the app
Growave replied May 21, 2020

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :)

Reading such reviews, we feel energized and want to work even harder to make our platform better! Thank you!

October 25, 2018

Love how this app captures customer in multiple ways. Also friendly and excellent customer support, they fixed my issues in a timely manner when my web developer couldn't get the job done.

Beyond Acuity
United States
4 months using the app
May 30, 2017

Is a great apps on my store. It has more than what I am looking for. You guys at Social Shop Wave ROCK! Thanks to AIZA for prompt customer support.

Eshop24owls
Singapore
4 months using the app
July 13, 2021

UPDATE: Updating to 5 stars, as I never had an issue with functionality, just issues with communication and the billing tier. Growave's customer service worked with me tirelessly to correct the billing tier issue. With that said, I find the suite of functions to be so very easy to configure and integrate with my site. It's been the easiest, most comprehensive loyalty app I've found so far. I highly recommend, and if you're having issues with communicating with the support team, please have patience!

Changeless Beauty
United States
4 months using the app
Growave replied July 14, 2021

Greetings of the day, the team at Changeless Beauty!

Your valuable feedback makes us grow and delight our dear merchants! 😊

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation!🦄And again, thank you tons for providing us with these wonderful ideas for improvement. We will definitely consider realizing them in our future builds.🥰

Thank you for staying with us! Wish you a happy Growaving!