Reviews (2,136)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

October 25, 2018

Love how this app captures customer in multiple ways. Also friendly and excellent customer support, they fixed my issues in a timely manner when my web developer couldn't get the job done.

Beyond Acuity
United States
4 months using the app
May 30, 2017

Is a great apps on my store. It has more than what I am looking for. You guys at Social Shop Wave ROCK! Thanks to AIZA for prompt customer support.

Eshop24owls
Singapore
4 months using the app
July 13, 2021

UPDATE: Updating to 5 stars, as I never had an issue with functionality, just issues with communication and the billing tier. Growave's customer service worked with me tirelessly to correct the billing tier issue. With that said, I find the suite of functions to be so very easy to configure and integrate with my site. It's been the easiest, most comprehensive loyalty app I've found so far. I highly recommend, and if you're having issues with communicating with the support team, please have patience!

Changeless Beauty
United States
4 months using the app
Growave replied July 14, 2021

Greetings of the day, the team at Changeless Beauty!

Your valuable feedback makes us grow and delight our dear merchants! 😊

Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

It's thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation!🦄And again, thank you tons for providing us with these wonderful ideas for improvement. We will definitely consider realizing them in our future builds.🥰

Thank you for staying with us! Wish you a happy Growaving!

March 25, 2022

I have been using the app for a couple of months now and I have been VERY happy with their service! Very quick and responsive. Highly recommended!

The Black Bow Jewelry Company
United States
4 months using the app
Growave replied March 28, 2022

Hey The Black Bow Jewelry Company,

Thank you so much for sharing such kind words! It motivates our team to work hard and provide the best service.

From the bottom of my heart, thank you for being with us! We do and will do our best to meet your expectations.

​We are OVER THE MOON happy 💙 Thank you!

October 18, 2019

So I’m a new online boutique and I know I need to build trust with people so I went on an app that had reviews. I fell in love with this app because it had reviews, rewards, a wishlist and more!!! They got everything integrated for me. Their customer service is AMAZING. Tutta helped me and got everything done so quickly!!! I love everything about this app and I’m looking forward to see the return on investment!

NotedBoutique
United States
4 months using the app
July 6, 2023

Very good support, the app itself works great and provides a lot of options for our customers to reach new goals in loyalty system.

Mi-Home.pl
Poland
4 months using the app
Growave replied July 6, 2023

Dear team at Mi-Home,

Thank you so much for the fantastic 5-star review! We’re thrilled that you are satisfied with our service. Your feedback is much appreciated, and we hope to be of help again soon! 💗

Janat,
Growave Support team. 🥰

October 21, 2019

This app worked perfectly in my previous theme, but after I switched themes it stopped. I contacted support and they immediately emailed me back and resolved the issues. I currently use the wishlist & social login features for my store, and they work like a charm Thanks Growave! Big UPS to the Customer Success Manager that assisted me #T.K.

BRANDS BY SAG
United States
4 months using the app
October 4, 2018

I'm really impressed with this app so far. The customer service is ace. Everything is very aesthtically pleasing to the eye.
I have a 29day free trial on the business plan and im feeling hooked already!!

Style has no boundaries.com
France
4 months using the app
April 25, 2022

I would love to appreciate this very good application. Next, I would like to highly appreciate the patient follow-up of Tina and Growave's staff.
This growave is a good app where the application technology and staff education feel great and I will use it for a long time.

pocoro
Japan
4 months using the app
Growave replied April 25, 2022

Hi Pocoro team,

Thank you for your valuable feedback 😊! We’re so happy to hear you had a great experience at Growave. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you 🤗.

Thanks again and take care 💜.

May 27, 2022

Was using Growave once at the very beginning of our store. We tried up several different apps after that. However, Growave is the best one so we are back to Growave Alex helps me transform all our old data and implement new features in one day! Unbelievable!

Springer Garden
Canada
4 months using the app
Growave replied May 29, 2022

Hi, the dear team at Springer Garden 🥰,

You don’t know how much your fantastic feedback means to us here at Growave. We’re glad to hear that our team’s performance exceeded your expectations.
Thanks so much for sharing your review❤️!